Medical Assistant

Accountabilities

• Support providers with virtual patient rooming, clinical history collection, visit preparation, and required documentation for neurology appointments.

• Perform and accurately score standardized clinical assessments, including the Montreal Cognitive Assessment.

• Review medical records, laboratory results, and imaging reports to identify relevant clinical gaps and support timely clinical decision-making.

• Support specialized care programs, including dementia care and anti-amyloid therapy pathways.

• Coordinate required testing, documentation, medical records, referrals, and communication with infusion centers and imaging facilities.

• Facilitate referrals for respite care, home safety assessments, and other services that support patients and caregivers.

• Identify urgent or clinically significant concerns and escalate them appropriately to providers and other members of the care team.

• Collaborate with physicians, advanced practice providers, care coordinators, navigators, and other cross-functional teams to maintain coordinated, patient-centered care.

• Communicate compassionately with patients and caregivers while helping them navigate insurance, billing, clinical, and administrative barriers in a HIPAA-compliant manner.

Requirements

• 2–3+ years of experience working as a Medical Assistant in a clinical setting.

• Strong organizational abilities, attention to detail, and the capacity to manage multiple clinical priorities accurately.

• Excellent written and verbal communication skills, with an empathetic and patient-centered approach.

• High technical proficiency with computer-based workflows and videoconferencing platforms.

• Reliable high-speed internet and access to a private, HIPAA-compliant workspace suitable for remote clinical work.

• Active Medical Assistant certification is preferred.

• 4–5+ years of Medical Assistant experience is preferred.

• Experience in telemedicine, virtual care, startup environments, or rapidly changing organizations is advantageous.

• Prior neurological care experience or a strong interest in developing specialized expertise in neurological conditions is preferred.

• Bilingual English/Spanish proficiency is a plus but not required.

• A proactive, curious, collaborative mindset and strong commitment to patients and caregivers are important for success in the role.

Benefits

• Compensation: $22–$24 per hour, with final compensation based on location, experience, and qualifications.

• Remote-first work: Work remotely from anywhere in the 50 United States, with home-office technology provided.

• Healthcare: Medical, dental, and vision insurance options for employees and families.

• Retirement and financial protection: 401(k) plan with employer matching, short- and long-term disability coverage, and basic and supplemental life insurance.

• Paid time off: 15 vacation days, 5 sick days, 12 paid holidays, 2 floating holidays, plus a fully paid end-of-year holiday break.

• Family and wellness support: Access to family-building and fertility services, including a 20% discount through Kindbody where available.

• Mental health support: 24/7 support through Health Advocate and Talkspace, including 12 free on-demand sessions per year.

• Healthcare access: Access to One Medical.

• Remote flexibility: Most roles involve only occasional travel for team meetings or professional collaboration events, unless otherwise specified.