Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Work Shift: Monday to Friday 8:00 am - 4:30 pm
Work Location: Initial regular floating to Mount Pleasant MOB and Roper MOB (Downtown Charleston). Must be willing to also travel to West Ashley and Summerville as the department grows.
Preferred Experience: 6+ months of medical assisting
CERTIFIED MEDICAL ASSISTANT (CMA) JOB DESCRIPTION
Job Summary:
The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.
Essential Functions:
- Provides excellent customer service skills by greeting patients and the community in a respectful manner
- Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
- Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
- Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
- Must possess the ability to troubleshoot and resolve problems promptly
- Other duties as assigned
Education:
- High School Degree or GED
Licensure/Certification:
Active Medical Assisting certification from one of the following (required):
- Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
- If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Experience:
- One year of medical assistant healthcare experience (preferred, not required)
- Two years of clerical experience in a physician’s office (preferred, not required)
Skills & Abilities:
- Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
MEDICAL ASSISTANT (MA) JOB DESCRIPTION
Summary of Primary Function/General Purpose of Position
The Medical Assistant is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and may administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
Essential Job Functions
- Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
- Identifies significant changes in patient condition through data collection and reports them to the provider.
- Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
- Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
- Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
- Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
- Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
- Documents in electronic medical records (EMR) accurately and appropriately.
- Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
- May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
- Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
- Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Active Medical Assisting certification from one of the following (required within 12 months of start date):
- Certified Medical Assistant (CMA); American Association of Medical Assisting
- Registered Medical Assistant (RMA); American Medical Technologists
- Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
- Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)(not accepted in the state of South Carolina)
- Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
(NRCMA or NCMA certifications are not accepted in the state of South Carolina)
- If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Education
High School/GED (required)
Enrollment in an approved Medical Assistant program (required within 30 days employment)
Work Experience
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)
Training
None
Language
None
Patient Population
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be exposed to human blood and other potentially infectious materials.*
May have periods of constant interruptions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) x
Lifting/ Carrying (50-100 lbs.) x
Push/ Pull (0-50 lbs.) x
Push/ Pull (50-100 lbs.) x
Stoop, Kneel x
Crawling x
Climbing x
Balance x
Bending x
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting x
Walking x
Standing x
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Provide authorized prescription and drug refill information for pharmacies as directed by provider.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
- Strong oral and written communication skills
- Ability to collaboratively work with patients, families, and teams within a high-volume environment.
- Medical terminology
- Attention to detail
- Ability to multitask
- Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
MEDICAL ASSISTANT (MA) JOB DESCRIPTION
Summary of Primary Function/General Purpose of Position
The Medical Assistant is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and may administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
Essential Job Functions
- Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
- Identifies significant changes in patient condition through data collection and reports them to the provider.
- Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
- Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
- Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
- Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
- Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
- Documents in electronic medical records (EMR) accurately and appropriately.
- Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
- May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
- Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
- Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Active Medical Assisting certification from one of the following (required within 12 months of start date):
- Certified Medical Assistant (CMA); American Association of Medical Assisting
- Registered Medical Assistant (RMA); American Medical Technologists
- Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
- Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)(not accepted in the state of South Carolina)
- Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
(NRCMA or NCMA certifications are not accepted in the state of South Carolina)
- If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Education
High School/GED (required)
Enrollment in an approved Medical Assistant program (required within 30 days employment)
Work Experience
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)
Training
None
Language
None
Patient Population
Infants ( 6wks - 1 year)
Children (2-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be exposed to human blood and other potentially infectious materials.*
May have periods of constant interruptions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) x
Lifting/ Carrying (50-100 lbs.) x
Push/ Pull (0-50 lbs.) x
Push/ Pull (50-100 lbs.) x
Stoop, Kneel x
Crawling x
Climbing x
Balance x
Bending x
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting x
Walking x
Standing x
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Provide authorized prescription and drug refill information for pharmacies as directed by provider.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
- Strong oral and written communication skills
- Ability to collaboratively work with patients, families, and teams within a high-volume environment.
- Medical terminology
- Attention to detail
- Ability to multitask
- Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
Roper St. Francis Healthcare is an equal opportunity employer.
As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, and short- and long-term disability
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Lung Nodule Clinic - RSFPP - Specialty Care
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.
