Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Key Responsibilities
- Execute planned field visits to pharmacies, pharmacists, and designated healthcare professionals in line with territory coverage plans and segmentation targets.
- Build and maintain strong long-term relationships with pharmacists, pharmacy chains, and key retail stakeholders to drive product recommendation, business growth, and customer loyalty.
- Strengthen engagement and loyalty toward Galderma brands through consistent scientific promotion, professional customer service, and effective relationship management.
- Ensure excellent visibility and positioning of Galderma products across assigned pharmacy accounts, maintaining the company image as a leader in dermatology and skincare.
- Monitor product availability and stock levels across all target pharmacies and key accounts to ensure optimum inventory levels and avoid stock shortages or supply disruptions.
- Implement company commercial and marketing plans, including in-store activations, promotional campaigns, merchandising activities, and pharmacy education initiatives.
- Conduct product detailing, presentations, and educational sessions for pharmacists and pharmacy staff to effectively communicate product benefits, marketing messages, and campaign objectives.
- Organize and support pharmacy-focused meetings, activation programs, and promotional events in alignment with business objectives.
- Educate pharmacists on Galderma’s Integrated Dermatology Strategy (IDS) by promoting complete skincare and treatment solutions that improve consumer outcomes and maximize cross-selling opportunities across the portfolio.
- Optimize utilization of company resources, including time, samples, and promotional investments, in alignment with territory priorities and manager direction.
- Monitor territory sales performance and market trends, while developing and implementing action plans to achieve assigned targets.
- Prepare and submit accurate business reports, including daily activities, weekly plans, monthly updates, and territory performance analyses.
- Monitor competitor activities, pricing strategies, new launches, and market dynamics to identify opportunities and potential business risks.
- Handle pharmacy and customer complaints professionally by investigating issues, proposing solutions, and escalating where necessary.
- Collect and report pharmacovigilance cases in full compliance with company policies and regulatory requirements.
- Ensure full compliance with company legal, ethical, and compliance standards, as well as local laws and regulations, in all interactions and activities.
- Maintain up-to-date product, market, and category knowledge to ensure high-quality customer engagement and effective communication of scientific and commercial messages.
What We're Looking For
- Bachelor’s Degree (science/ pharmacy) or equivalent experience/qualification
- At least 2 –3 years of working experience in the sales field preferably in the beauty / skin care / dermatology industry
- Solid sales experience with a track record of developing, engaging customers and delivering on company targets.
- Must be analytical, detailed, passionate, organized and systematic.
- Experience in territory and distributor management is an added advantage
Our people make a difference
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
