WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
YOU WILL BE:
The Sales Associate is responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Associate actively engages with clients in a welcoming environment, leverages clienteling tools and technology to expand business opportunities, and promotes loyalty programs to enhance customer value. In addition, this role supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to the evolving needs of the business
WHAT YOU WILL DO:
• Create a welcoming environment by greeting and approaching customers
• Exceed customer expectations
• Recommend merchandise based on product knowledge and customer preferences
• Is knowledgeable and educate self and others on merchandise
• Demonstrate follow-up on customer requests and commitments
• Create a welcoming environment through teamwork
• Utilize mobile devices to communicate with customers and expand business
• Effectively use available clientele tools to increase personal business
• Frequently advise customers of the benefits of the InCircle program
• Work to develop long term customer relationships
• Help maintain visual and merchandise presentation standards on the selling floor
• Ensure audit compliance
• Demonstrate flexibility to the changing needs of the business
WHAT YOU WILL BRING:
• Motivated and results driven
• Strong attention to detail
• Commission sales experience
• Previous retail experience
• Standing, bending, lifting, climbing stairs
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
• Comfortable working in a remote environment
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $17.00 - $23.10*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
