Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
General Purpose
The Merchandising Manager is a pivotal role which provides required support to Senior Director, District Manager and Franchisees to develop and maintain merchandising strategies to meet organizational objectives. Effective management of all merchandising to ensure great execution on both merchandising standards to achieve growth in sales, profit and market share
Main Job Tasks and Responsibilities
- Develop action/business plans for stores based on P & L to increase sales, market share and department contributions.
- Provide guidance to Franchisees and department managers. This would include assisting with training requirements and level of coaching necessary to deliver expectations, assist when asked in providing feedback on performance and areas for improvement and development, and assist with setting specific department standards, specifications (skills set and qualifications).
- Ensure a high standard of planogram compliance and completed to the standard of execution that is communicated. Ensure department adherence to audits i.e. LAR, H&S, Food Safety etc.
- Working knowledge of all departments within their area of responsibility.
- Identify areas of opportunities and prioritize stores that will receive focused Specialist support.
- Identify list of bottom 20% of stores in area and develop and execute an improvement plan with the assistance of the Sr Merchandising Manager and Sr. Director.
- Working with assigned Specialists to ensure department adherence to company policies/procedures and consistent execution process and strategy. Determine how variances from policy or strategy should be addressed.
- Accurate inputting of information for ads and JDA and retail price adjustments.
- Act as a liaison to ensure effective collaboration between stores and merchandising, applying expertise in both fields to help provide clarity and reach agreement on specific standards of execution.
- Required to analyze department performance and provide feedback. Develop action plans to address any gaps in performance or procedure. Follow up with key stakeholders on prior feedback/action plans to ensure continuous department improvement. Keep Sr. Director and District Managers abreast of progress on improvement plans in their respective stores.
- Identify stores that require priority assistance reducing shrink, develop action plans with Specialist, and Franchisees to address this issue, and work with them to implement the action plan.
- Work with others on customer complaints and requests for new products to ensure high levels of customer service.
- Clear communication to stores for directives and updates.
- Develop vendor relationships, vendor promotional schedules, vendor income, innovation, category growth objectives, reviewing ACNielsen Data to build plans on opportunities
- Store Visits to ensure programs, planograms are being executed properly
- Competitor Visits to review their strategy /changes, assortment and pricing
- Ensure that budgets are met and that targets for CLASS measurements are achieved.
- As required, help resolve external issues such as vendor credits/orders/deliveries
- Track the rollout of new standards, new programs and new store openings.
- As required, assist with new store openings and refurbishments.
- Others duties as required.
Education and Experience
- Retail management experience.
- Excellent problem solving, communication, interpersonal and team-building skills.
- Leading and motivating others.
- Minimum 5 years managerial experience.
- Merchandising and operations experience would be an asset.
- Knowledge of Meat operations would be assets.
- Ability to develop and execute short and long term plans in line with corporate strategy.
- Excellent Communication skills.
- Willingness to follow a flexible work schedule, including evenings and weekends.
- Must be adaptable to work in a rapidly changing environment.
- Computer skills - Microsoft Word, Excel, and Outlook (e-mail).
Key Competencies
- Valid Ontario drivers license with ability to travel within Ontario on a semi-regular basis to support store functions.
- Strong problem solving skills including experience formulating and executing action plans.
- Must possess good people skills, communication skills (both verbal and written).
- Superior customer relations skills and a strong sense of professionalism.
- Demonstrated time management skills with the ability to multi task.
- Demonstrated ability to work independently and achieve results.
- Customer focused and able to nurture positive customer relationships.
- Highly organized and has a high degree of attention to detail.
- undefinedAccommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.undefined
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Hiring Range / Échelle salariale à l’embauche :
$68,000.00 - $93,500.00 / 68.000,00$ - 93.500,00$ (per year / par an)
A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
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