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województwo mazowieckie, Polska
Onsite
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Metadata & Terminologies Management - Data Platforms Delivery Expert
The Data Platforms Delivery Expert is responsible for the operational delivery, governance, and continuous improvement of services related to Metadata & Terminologies Management Function. This role requires strong stakeholders relationship management skills, a service-oriented approach, and the ability to effectively communicate deliverables, risks and needs.
Responsibilities:
Service Management and Governance: Assume accountability for the management, governance, and continuous improvement of designated IT Services. Prioritize consumer requirements and ensure the requisite processes, resources, and Key Performance Indicators (KPIs) are established to fulfill service commitments.
Operational Execution: Be accountable for the day-to-day operational execution, supporting the Service Delivery Manager to ensure services meet business requirements and adhere to agreed-upon Service Level Agreements (SLAs).
Process Compliance and Consulting: Ensure process compliance and provide expert consultancy on Service Management topics across the organization. Guide process practitioners to focus on adoption, adherence, and continuous learning.
External Sourcing and Vendor Management: Co-create the external sourcing strategy, execute and maintain contractual orders for external resources, and support the organization in optimizing the value delivered by Digital and Technology partners and vendors.
Portfolio Oversight: Oversee the entire portfolio lifecycle, encompassing goal definition, risk identification, and ensuring the delivery of requisite business value.
Investment Health: Safeguard the health of investment portfolios through rigorous analysis, proactive risk management communication, and adherence to established best practices.
People Management: Perform people management duties, including resource assignment, timesheet review and approval, mandatory training compliance tracking, and managing onboarding and offboarding procedures.
Financial Stewardship: Provide financial oversight, managing both financial planning and the reconciliation of planned versus actual expenditure.
Procurement Expertise: Maintain current knowledge of procurement processes and cultivate robust partnerships with the cVMO and procurement teams.
Contract Management: Administer contracts with software vendors, consultants, and external partners.
Release Management: Design and execute strategy and tasks contributing to Release Management.
Required Capabilities and Competencies:
Proficiency in utilizing Service Management tools, including ServiceNow and Tableau dashboards, EPP, and other relevant applications.
Ability to refine, negotiate, and implement Service Level Agreements (SLAs) with vendors and contingent workforce suppliers. Lead discussions to position Master Service Agreements with strategic vendors, ensuring alignment with the RDT strategy.
Demonstrated successful experience in performing the Core ITIL Responsibilities and Principles.
Accountability and Problem Solving: Identify and resolve intermediate to complex data problems. Validate models and ensure their accuracy with minimal supervision.
Possession of a Lean mindset.
Exhibit a holistic organizational view and collaborate across functional boundaries to accelerate the business agility journey.
Fluency in English.
What you get:
Salary range 14,100 - 26,300 PLN gross based on the employment contract.
Annual bonus payment based on your performance (target 15%).
Private healthcare ( LuxMed packages), group life insurance (UNUM) and Multisport.
Recharge Fridays (2 Fridays off per quarter).
Take Time Program (up to 3 months of leave to use for any purpose).
Flex Location (possibility to perform our work from different places in the world for a certain period of time).
Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
Stock share purchase additions.
Yearly sales of company equipment and many more!
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The controller of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access your data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: Ochrona.danych@roche.com. More information on the principles of processing your personal data by Roche at the link: https://www.roche.pl/pl/content/klauzula-informacyjna-rekrutacja-en.html
Roche Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.
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This position also offers an attractive benefits package.
Learn more about how we reward our employees at Roche.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.