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Ankeny, Iowa, United States
Onsite
Additional Considerations (if any):
Night & Weekend Shifts Required-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Mia Italian Clerk
Department: Mia Italian
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
As a Mia Italian Clerk at Hy-Vee, you'll be a key part of a department that brings fresh, delicious food to our customers every day. From taking orders and preparing ingredients to keeping the department stocked and spotless, your work directly shapes the experience customers have when they visit Mia Italian.
If you enjoy working with food, thrive in a fast-paced environment, and take pride in doing things right, this could be a great fit for you.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a great one
Take customer orders at the counter and over the phone, and assist with finding products and answering questions
Prepare pizza toppings, pizza dough, breadsticks, and other products as needed throughout your shift
Pre-bake pizza crusts and ensure an adequate supply of product is ready and on hand at all times
Monitor product freshness, rotate and replenish the cold case, and pull items that are past their date
Receive product, verify orders, and place product in the appropriate storage areas
Run the department register and process payments where applicable
Follow proper sanitation procedures and keep the work area clean and organized at all times
Remove trash promptly and maintain a tidy department
Work alongside your teammates to ensure a smooth, positive experience for every customer
Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
Assist in other store areas and take on special projects as needed
You'll receive direction and support from: Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, Food Service Director, and Mia Italian Department Manager
Your Skills
You don't need prior experience for this role! We'll happily train and support you as you grow. To be successful, you'll need to be able to:
Follow written and verbal instructions with confidence
Use basic math skills for simple addition, subtraction, counting, and recording
Communicate clearly with customers and teammates in a friendly, helpful way
Stay organized and keep up with the pace of a busy department
High school diploma or equivalent required; up to six months of similar or related experience preferred
Reporting Relationships
Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, Food Service Director, and Mia Italian Department Manager
Education and Experience
High school diploma or equivalent required
Up to six months of similar or related work experience preferred
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-moving role with significant activity throughout your shift. You may encounter continuous exposure to flour, dust, noise, and temperature extremes, with occasional exposure to cleaning chemicals or solvents. The role involves working with and around standard food service equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
