Microsoft Dynamics 365 Solution Architect (CRM & Power Platform)

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role:

As a Microsoft Dynamics 365 Solution Architect, you will provide end-to-end architecture leadership for Dynamics 365 CRM, Power Platform, and Azure-based solutions. You will partner with business and technology stakeholders to design scalable, secure, and enterprise-grade solutions that align with organizational objectives. Acting as the technical authority, you will define architecture standards, guide delivery teams, and ensure successful implementation of complex CRM transformation initiatives.

What Will You Do:

• Lead end-to-end solution architecture for Dynamics 365 CRM, Power Platform, and Azure solutions, translating business and technical requirements into scalable architecture designs.
• Define architecture across application, integration, data, security, cloud, and non-functional domains while establishing architectural standards and governance.
• Design and govern Dynamics 365 Sales, Customer Service, Marketing, Dataverse, Power Apps, and Power Automate solutions.
• Architect integrations using Azure services such as Azure Functions, Logic Apps, Data Factory, REST APIs, and event-driven patterns.
• Drive data architecture and migration strategies, including data modeling, mapping, validation, transformation, reconciliation, and legacy system migrations.
• Establish application lifecycle management, DevOps, CI/CD, environment management, and release governance practices using Azure DevOps.
• Conduct architecture workshops, technical reviews, risk assessments, and design approvals while mentoring developers, consultants, and technical leads.
• Collaborate with business stakeholders, enterprise architects, security teams, integration teams, and delivery teams to ensure successful solution delivery and long-term platform sustainability.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience:

• 10+ years of experience with strong expertise in enterprise solution architecture and proven experience delivering Microsoft Dynamics 365 CRM solutions and transformation programs.
• Deep expertise in Dynamics 365 Sales, Customer Service, Marketing, Dataverse, Power Apps, and Power Automate.
• Strong experience designing cloud-native solutions using Microsoft Azure, including Azure Functions, Logic Apps, Azure Data Factory, REST APIs, and integration services.
• Proven expertise in Dynamics 365 architecture, security models, customization, extensibility, integration architecture, and application lifecycle management.
• Strong experience in data modeling, migration, transformation, mapping, validation, reconciliation, and enterprise data architecture.
• Experience designing scalable, secure, resilient, and high-performance enterprise solutions integrating Dynamics 365 with cloud, SaaS, and legacy applications.
• Strong stakeholder management, consulting, architecture governance, technical leadership, and mentoring capabilities, along with experience in Azure DevOps and CI/CD practices.

Preferred Professional and Technical Expertise:

• Experience leading large-scale Dynamics 365 CRM implementation, modernization, or digital transformation programs.
• Experience delivering complex enterprise integration and data migration initiatives across multiple business units or global environments.
• Strong knowledge of architecture governance frameworks, reusable design patterns, and enterprise technology standards.
• Proven experience facilitating architecture workshops, technical strategy discussions, solution planning, and roadmap development.
• Microsoft certifications in Dynamics 365, Power Platform, Azure Solutions Architecture, or related technologies preferred.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.