Job Title: Microsoft Endpoint Services Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
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The Opportunity:
CACI is seeking an accomplished and forward‑leaning Microsoft Endpoint Services Manager to manage one of our Unified Endpoint Management (UEM) engineering teams supporting the EITaaS program. This role is built for an engineering leader who thrives on driving continuous improvement, elevating technical execution, and enabling teams to deliver resilient, scalable enterprise solutions.
As the Microsoft Endpoint Services Manager, you will guide and mentor a team of engineers responsible for architecting, implementing, and enhancing an enterprise‑grade Unified Endpoint Management solution for Microsoft Windows endpoints across the Department of the Air Force (DAF). Your leadership will ensure engineering excellence, operational efficiency, and alignment with CACI’s technical standards and the strategic objectives of the EITaaS program.
Within the EITaaS environment, CACI provides modernized capabilities and services—including enterprise ITSM, service desk operations, endpoint management and security, CONUS/OCONUS field support, and full life‑cycle sustainment for end‑user devices. Your team’s engineering outcomes will directly support the DAF’s transformation from IT‑centric operations to mission‑focused operations, driving increased agility, reliability, and security across the enterprise
This position is hybrid, with on-site work located in Chantilly, VA.
Responsibilities:
- Lead the design and defining of system architecture for Windows desktop solutions and applications
- Review completion and implementation of system additions and enhancements with recommendations to senior leaders related to continual improvement
- Lead the planning and execution of UEM engineering projects, focusing on enhancing and optimizing our tool implementations.
- Manage a team of experienced engineers and administrators focused on enterprise endpoint management tool and platforms for software deployment, patching, and compliance reporting
- Maintain and document workflows, designs, and data flows of endpoint platforms, management tools with a focus on security and compliance
- Partner with Infrastructure and Security teams on project execution and incident resolution
- Establish endpoint configuration standards across a large and complex enterprise environment
- Plan, execute, and close engineering projects, ensuring they are delivered on time, within scope, and on budget.
- Develop and implement strategies for improving UEM processes, systems, and products, with a focus on short-term results (1 year or less).
- Identify, communicate and provide mitigation recommendations on risks and issues
- Maintain industry knowledge with a focus on maintaining a secure and compliant environment and provide Continual Improvement recommendations
- Develop Dashboards, Reports, and Metrics that provide leadership with ability to make decisions and view health of enterprise systems
- Communicate effectively and collaboratively with customers, stakeholders, and peers
- Support daily updates of project status, roadblocks, and areas of support needs
- Amplify a team of engineers focused on endpoint management technologies by identifying individual areas of opportunity for growth and accountability
Qualifications:
Required:
- 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
- Minimum 8 years of experience in Unified Endpoint Management (UEM) systems engineering, with at least 5 years in a leadership role.
- Demonstrated understanding of operations within a complex hybrid environment.
- Strong leadership skills with experience managing and developing teams of 6+ experienced professionals.
- Excellent communication and interpersonal skills, with the ability to influence and explain policies/procedures to stakeholders within and outside the job function.
- Advanced knowledge in UEM systems engineering and related technical disciplines.
- An active DoD secret clearance
- Excellent verbal and written communication skills
- Demonstrated ability to operate in a fast-paced and highly complex environment with frequently changing requirements
Desired:
- Experience with ServiceNow
- Additional certifications such as PMP, ITIL, CISSP, or Microsoft certifications.
- Experience with implementing and optimizing cloud-based UEM solutions.
- Experience with DOD, DOW, or Federal Agencies
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$113,200 - $237,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
