Middle/Senior Site Reliability Engineer - Payments

• Work in fortnightly iteration-based software development environment and required to attend Daily stand-ups, retros, planning, showcases and other Scrum activities;

• Provide support of micro-services during business hours and in a rotating support roster for 24x7 on-call;

• Work on Change Requests, Incidents, Defects and Problem Records;

• Maintain software and infrastructure currency;

• Troubleshoot, debug and upgrade existing systems;

• Participate in Service Governance and Compliance activities;

• Complete mandatory trainings and keep your skills up to date based on project requirements and personal development;

• Produce specifications and determine operational feasibility;

• Apply pro-actively & perform hands-on design and implementation of best practice CI/CD;

• Coaching & mentoring of other Service Team members;

​YOUR SKILLS AND EXPERIENCE

• Minimum 5+ years’ extensive experience of SRE or Production/Application Support across all Phases of the software lifecycle;

• Strong English communication (oral and written)

• Familiarity with ITIL processes and on-call operations, troubleshooting on production environment

• Experienced in public cloud technologies; (AWS, Azure, GCP,...)

• Have an in-depth understanding of microservice architecture, API management, and distributed systems concepts; 

• Hands-on Kubernetes experience and strong knowledge of core AWS services (EC2, ECS, EKS, S3, DynamoDB, Lambda, CloudWatch, SQS, SNS) are essential.

• Skills on AppDynamics, Splunk & OpenSearch or any kind of monitoring & observability tools;

• Experienced and highly capable in continually developing and balancing technical and soft skills with an understanding that making great software requires both problem identification and prevention;

• Strong problem solving skills and stakeholder management

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!