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Phoenix, Arizona, United States
Hybrid
Not Available
Career Area:
Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Join Us as a MineStar Application Specialist – Be at the Forefront of Autonomy
Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?
If you answered yes, then this is your opportunity to join our team that’s transforming the future of mining.
At Caterpillar, we’re not just building machines—we’re building the future.
As a MineStar Application Specialist, you will spend the first six months of your employment based at the Bagdad Copper Mine in Arizona, working closely with the customer to support and maintain Caterpillar's autonomous haul truck fleet. Following this initial onboarding period, your primary work location will transition to the Phoenix office, with regular travel to mine sites as needed to support operations, provide technical expertise, and ensure customer success.
This is more than a job—it’s a chance to influence change, drive innovation, and see the results of your work in real time.
What Makes This Role Unique?
7x7 Day/Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.
On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
What You’ll Do
Support customers by providing product application expertise
Serve as customer consultant to help them improve operations using MineStar technology
People – Consult with site to ensure they have the correct organization to support mining technology
Process – Consult with site to ensure key processes are in place to support mining technology
Site Status – Benchmarks site performance using several metrics to ensure continuous improvement
Sets MineStar Best Practices and processes
Review site audits and provide recommendations
Mentor junior team members and train site staff.
Build and maintain dashboards using tools like Power BI.
What You’ll Bring:
Technical Excellence: Technical expertise in mining technology, including machine control systems, off-board communications, networking, electronic system integration, or autonomous mining solutions. Backgrounds such as Onboard Specialist, Command Service Engineer, Pit Technician, MineStar Application Specialist, or similar mining technology roles are highly valued.
Field Support: Proven experience providing field support and maintaining complex hardware and software systems. Demonstrated success supporting customers on-site and delivering solutions in fast-paced mining or industrial settings.
Problem Solving: Demonstrated ability to independently anticipate, diagnose, troubleshoot, and resolve organizational, operational, technical, and process-related challenges, implementing effective solutions that minimize disruption and sustain safe, productive operations.
Communication skills: Exceptional communication and relationship-building skills with the ability to work autonomously at customer sites while effectively collaborating with cross-functional teams, stakeholders, and technical experts. Comfortable translating complex technical concepts into clear, actionable information and building credibility with customers and operational leaders.
Analytical Skills: Strong diagnostic approach for electronic systems and networks; aptitude with logs/telemetry to understand root cause.
Top Candidates will also have:
Degree in Mining Engineering.
Experience with MineStar systems and autonomous mining technology.
Hands-on experience in a mine-site or camp environment.
Additional Information:
For the first six months, you will be based at the Bagdad Copper Mine in Arizona, after which your primary work location will be the Phoenix office, with travel up to 50% to mine sites as needed to support operations.
Minestar Application Specialists work a 7x7-off day/night shift roster.
At the start of each shift rotation, the successful candidate will drive to the site and stay in customer-provided accommodations for the duration of their shift. Upon completion of the rotation, they will return to their home location for their scheduled days off.
If your scheduled shift falls on a federal holiday, you will be required to work that day as part of your regular rotation.
Domestic relocation assistance is available.
Sponsorship is not available for this position.
Summary Pay Range:
$112,710.00 - $169,060.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
October 6, 2026 - October 21, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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