Essential Job Duties
Assist service managers and estimators in providing documentation for any mechanical or electronic repair services needed. Utilize SalesForce for job assignments and invoicing.
Troubleshoot and perform calibration repairs, utilizing OEM or aftermarket scan tools, including understanding scan tool codes to determine needed repair or calibration.
Perform programming and pre/post scans. Perform minor electrical diagnostics using a Digital Voltage Meter.
Provide clear communication with customers regarding current work orders and additional repairs needed.
Test drive customer vehicles after repair to ensure proper vehicle operation.
May perform light electrical and lmechanical work.
Develop and maintain excellent customer relationships via our company's Core Values and Brand Promise.
Complete training provided by the Company in a timely fashion.
Assume other duties as assigned.
Supervisory Responsibilities
Not responsible for supervising employees.
Minimum Requirements
Education & Experience
1+ years of related experience required.
Diploma/Certification from Technical School or higher in the field(s) of Mechanical Repair or Electrical/Diagnostic Repair.
Preferred Requirements
High School Diploma/GED.
Experience in automotive service and diagnostic equipment is a plus. Experience with estimating systems, like TCC, Mitchell, or all data steering, suspension, or 4-wheel alignment experience.
Knowledge/Skills/Abilities
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Basic computer skills.
Basic messages communicated orally. May write brief messages and keep simple records..
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect one’s job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Assignments/priorities provided by supervisor/manager.
Essential Physical Demands/Work Environment
While performing the duties of this job, the employee is occasionally required to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, crouch, or sit for extended periods.
The employee may be exposed to hazardous situations, conditions, and equipment. Must be able to work in cramped spaces or underneath vehicles that may require getting into awkward positions. May regularly wear personal protective equipment (PPE). May be exposed to extreme temperatures and high noise levels.
Travel may be required periodically, including overnight stays (contingent on position requirements).
Must be able to lift up to 75 pounds.
Some positions in this classification may involve operating a motor vehicle for work-related duties. Employees assigned driving responsibilities must meet all applicable eligibility and safety requirements.
Benefits:
Medical, Dental & Vision Insurance plans
No Saturday Work! Working Days are Monday - Friday.
Up to 3 weeks Paid Time Off & 8 Paid Holidays
401(k) Retirement Plan w/ Match
Company equipped Vehicle, Toll Tag, and Expense card.
Company Paid Basic Life Insurance
Paid Parental Leave
Company paid tool and equipment insurance
Tuition reimbursement
Provided Laptop, Phone, and internet hotspot.
A variety of service-related mechanical equipment.
Generic and Manufacturer specific dealer software and hardware.
Join us for an exciting career journey with positive, driven individuals.