Mobile Ecommerce Manager | Mexico

Ecommerce Manager – Marketplaces | Mexico

Are you passionate about scaling digital businesses and leading marketplace sales channels?

This role is critical to leading, expanding, and optimizing the B2C channel in Mexico, with a strategic focus on negotiating and managing the country’s most relevant e‑commerce marketplaces.

The position is responsible for defining and executing the digital commercial strategy, driving the performance of strategic marketplace partnerships, optimizing portfolio, pricing, and promotions, and ensuring profitability and operational excellence across sales, inventory, and fulfillment. Its impact is directly tied to the sustainable and profitable growth of the business.

Key Responsibilities

• Identify, negotiate, and onboard strategic e‑commerce marketplaces nationwide.
• Manage the end‑to‑end product portfolio across all marketplaces.
• Monitor and optimize key KPIs such as GMV, gross margin, conversion rate, average ticket, inventory turnover, and returns.
• Analyze channel profitability, including commissions, logistics costs, and digital marketing investments.
• Coordinate with Supply Chain to ensure inventory availability and service levels (OTIF).
• Develop dashboards and KPIs to enable data‑driven decision‑making.
• Design action plans to grow market share and manage operational and commercial exceptions.

Education:
Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or a related field. An MBA or specialization in Digital Commerce or Commercial Management is a plus.

Experience:

• + 5 years of experience in B2C sales and/or marketplace management in Mexico.
• Proven experience opening and developing e‑commerce accounts.
• Experience managing commercial P&L and profitability analysis.
• Strong understanding of e‑commerce cost structures.
• Demonstrated experience in commercial negotiations with digital platforms.

We Offer

• Salary and benefits above to law
• Sales incentive Plan
• Hibrid Model
• Wellness Programm

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.