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Bengaluru, Karnataka, India
Onsite
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an Incident Manager in IT Infrastructure, you will play a pivotal role in managing and optimizing cloud infrastructure and services to enable seamless operations and availability for clients. Within our Technology Consulting practice, you will focus on designing and implementing robust IT systems that support business operations, confirming the smooth functioning of networks, servers, and data centers to optimize performance and minimize downtime.
As a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions. Embracing increased ambiguity, you will be comfortable when the path forward isn’t clear, using these moments as opportunities to grow.
In this role at PwC Acceleration Center India, you will be responsible for monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. You will use a broad range of tools and methodologies to generate new ideas and solve problems, while upholding professional and technical standards. This is an opportunity to develop a deeper understanding of the business context and how it is evolving.
Responsibilities
- Managing and optimizing cloud infrastructure to support seamless operations and minimize downtime
- Implementing industry-leading practices for cloud-based systems to enhance performance and availability
- Monitoring and troubleshooting cloud services to identify and resolve issues promptly
- Designing and executing cloud migration strategies to improve infrastructure efficiency
- Collaborating with teams to develop cloud infrastructure architecture that aligns with business objectives
- Utilizing tools like Amazon Web Services (AWS) and Microsoft Azure for cloud administration and service delivery
- Conducting performance optimization and compliance checks to validate cloud infrastructure standards
- Providing technical consultation and support for cloud operations and infrastructure management
- Building meaningful client relationships to anticipate needs and deliver tailored solutions
- Mentoring junior team members to foster growth and enhance technical skills
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Demonstrating proficiency in Amazon Web Services (AWS) and Microsoft Azure
- Utilizing Cloud Infrastructure Optimization and Cloud Performance Optimization
- Managing Cloud Operations (CloudOps) and Cloud-Based Service Management
- Excelling in Infrastructure Management and Infrastructure Performance
- Implementing Cloud Migration and Cloud Strategy effectively
- Leveraging Analytical Thinking and Critical Thinking for problem-solving
- Adapting to change with Learning Agility and Intellectual Curiosity
Travel Requirements
Not SpecifiedJob Posting End Date