We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The Chief Engineer will provide leadership, planning, organization, and direction for multiple sub-departments, i.e., Engineering, Grounds, Facilities, Inventory and in some cases Housekeeping/Common Area, of a resort in the most efficient and effective manner possible, while maintaining the company’s expected high quality standards. He/She will be responsible for the financial stability of the department under their leadership, demonstrate working knowledge with analytical ability to grasp the data and the impact to the departments and resort. The Chief Engineer will manage the resort’s engineering and capital projects, determine cost effectiveness of interior and exterior preventative maintenance and perform safety inspections and maintain Occupational Safety and Health Administration (OSHA), including the Global Harmonized System for chemicals (GHS), regulations.
Essential Job Responsibilities
Responsibilities include, but are not limited to:
Responsible for maintaining the overall engineering operation of the resort: Direct and manage the engineering department, capital projects, and vendor operations. Demonstrate a passion and understanding of company goals and ensure your area(s) of responsibility meets all company standards by performing daily audits and inspections. Advises and makes recommendations to Resort Manager on projects pertaining to facilities, building maintenance and reserve projects. Implement the policies and procedures necessary to adhere to all governmental requirements for hazardous harmful materials and equipment, includes management, training, managing of MSDS, disposal, and record keeping. Works with the safety committee and other associates to assure resort safety. This includes performing specific safety training requirements and ensuring that each employee is properly trained and has a clear understanding of the hazard(s) of their responsibilities. Identify process improvements and best practices; ensure all compliance standards are met. Demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. Execute strategic goals, participate/facilitate assigned committee and team projects. (35% time)
Maintain positive customer and associate relationships: Create a positive and engaging work environment based on Wyndham’s Count On Me Philosophy. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. Exercise the ability to attract the highest quality of staff through effective hiring and retain talent by engaging, coaching, development, and succession planning. Partner with Human Resources to minimize employee relations issues and exposure to litigation with particular emphasis on harassment, discrimination and properly terminating employees with appropriate documentation. (35% time)
Manage and support all financial aspects of the engineering department(s): Review and maintain engineering department(s) financials, forecast and manage monthly engineering budget, and monthly P&L reports. Work with regional accounting partners to ensure compliance. Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards. (15% time)
Build and maintain strong working knowledge of HOA relationship: Present bids and project scope for capital projects. Understand governing statues and board meeting procedures. Collaborate with Resort Manager to ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation. (5% time)
Be a change agent for the company. Initiate and implement resort management strategic initiatives and programs. Identify areas of process improvement and leverage best practices by working with appropriate corporate resources as necessary. (5% time)
Performs other duties as needed. (5% time)
Travel Requirements
Must be able to travel for short durations (1-2 days) to attend corporate training meetings, seminars and certification training (i.e. pool, HVAC). Travel time could range from 5%-30%
Minimum Requirements and Qualifications
Education
BA/BS degree, minimum of 5 year related experience. (AS & Trade School)
Knowledge and Skills
Ability to identify and resolve problems in a timely manner. Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals
Strong contractor and vendor negotiation skills.
Ability to prioritize and plan work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
Knowledgeable in safety use for power tools and shop tools
Knowledgeable use of general engineering tools and equipment
Knowledgeable and experience with elevators
Knowledgeable and experience with pool pumps and filtration systems
Knowledgeable in/or EPA Certification.
Knowledgeable in ADA requirements.
Knowledgeable of power, water and sewer distribution.
Working understanding and ability to read blue prints.
Knowledgeable in fire codes and fire protection.
Must be able to troubleshoot/ repair routine mechanical and electrical malfunctions in systems and equipment
Organizational Skills.
Possess innate analytical ability to grasp numbers and understand their impact (e.g. demonstrated ability to work under pressure, or possesses good written and oral communication skills).
Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.
Ability to ensure administrative functions and duties are assigned and completed according to VO standards, including timekeeping, vendor contracts, and personnel action forms.
Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.
Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
Demonstrated knowledge & application of applicable codes, laws & regulations.
Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
Ability to keep sensitive information confidential.
Technical Skills
PC Skills
Microsoft Office: Word, excel, outlook
Key systems, Property
Power Tool operation and
Pumps and mechanical motors
Job Experience
Five years of related work experience
Two to five years of supervisory or management responsibility
Three or more years in mechanical fields such as HVAC, Electrical, plumbing
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Complexity
Level of decision making authority:
Responsible for the decisions regarding day to day operations of the engineering department(s) multiple sub-departments, i.e., Engineering, Grounds, Facilities, Inventory and in some cases Housekeeping/Common Area, ensuring consistent functioning operations offering high levels of our Count on me Service.
Level of autonomy:
Must have the ability to work independently with remote supervision utilizing business partners and vendors to ensure compliance and protection of assts and employees at all times.
Impact of incumbent's decisions on the organization:
Judgment and decisions are moderate to high impact to the company and HOA
Works on problems of moderate to large scope, works to minimize loss, damage or down time that could impact associates and/or guests
Supervisory Responsibility:
Supervises large size work groups and teams
Supervises leaders to associate level staff
Required partner with any and all contractors/vendor relations and have supervisor of expectations
Scope/Financial Responsibility:
Resort leveling guidelines are used to determine if the role is the Chief Engineer level
Leader will be responsible for all areas of the Engineering P&L and budget for the site- work with Resort manager
Leader will be responsible along with ARM/RM to ensure all contracts are complete for vendors, following all T+L Processes
Leader will ensure all Department expenses are in line with budget
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
