Primary Responsibilities:

You will specifically contribute to the property achieving the operational and financial goals by managing delinquency, overseeing apartment leasing and resident retention activities. You’ll work with the Property Manager to assist with daily operation activities to include focusing on rental collections, managing and mitigating resident delinquencies, developing resident retention initiatives, and marketing and leasing efforts. You will work on components of larger projects for property occupancy, decreasing vacancies, increasing revenues and reporting.

As a Multi-Site Resident Accounts Manager, your primary responsibility is to oversee the rental collection process and manage and resolve account delinquencies for a portfolio of 3-5 properties (Presidential City & Main Line), totaling 1,200+ apartment units. Specifically, this includes:

• Overseeing property and office administration including reporting, managing lease files, audits and renewals
• Exceptional importance and prioritization placed on managing delinquency through efficient rental collections, posting rents, daily deposits and filing legal proceedings in accordance with county codes
• Contribute to achievement of leasing benchmarks as well as resident retention through monthly goals for the property through individual efforts, mentoring team and through outreach initiatives that demonstrate marketing the property, an understanding of the current sub-market; and maintaining a high performing, customer focused team through mentoring and professional development while leading by example
• The position will operate on a hybrid schedule, requiring 2 days of travel every other week to Pennsylvania to visit sites, and the rest of the days working remotely

What You Bring to Us:

• 4 year college degree or equivalent relevant experience
• 1-3 years of experience in the Property Management industry, with a proven track record of meeting or exceeding requirements of the job
• Strong Financial Analysis, Budgeting, P&L Management skills
• Experience in luxury or market-rate segment is preferred
• Experience should include some knowledge of industry software systems; preferably Yardi

This position is eligible for additional bonus opportunities.