Job Summary
Synechron is seeking a Back Office Business Analyst with 6+ years of experience and strong expertise in Murex Back Office processes.
The role will support trade processing, settlements, confirmations, post-trade workflows, requirements analysis, configuration, testing, defect resolution, and implementation activities. The successful candidate will work with regional business and technology teams to translate operational requirements into practical Murex solutions.This position contributes to business objectives by improving post-trade processing efficiency, settlement accuracy, operational control, issue resolution, and alignment between business requirements and technology delivery.
Software Requirements
Required Software Skills
- Murex Back Office: Strong hands-on experience with Murex Back Office functionality and post-trade processes.
- Trade processing: Good knowledge of trade capture, trade lifecycle events, enrichment, validation, and downstream processing.
- Settlements: Good knowledge of settlement processes, settlement instructions, settlement status, fails, and exception handling.
- Confirmations: Experience with confirmation processes, confirmation generation, validation, amendments, and exception management.
- Murex workflows: Experience with Murex workflows and workflow-based post-trade processing.
- Requirements analysis: Ability to gather, document, analyze, validate, and prioritize business requirements.
- Configuration support: Experience supporting Murex configuration activities based on approved business requirements.
- Testing: Experience preparing test scenarios, test cases, test data, execution evidence, and defect documentation.
- Defect resolution: Ability to investigate, document, prioritize, track, and resolve functional defects.
- Implementation support: Experience supporting release planning, implementation, deployment, validation, and post-implementation activities.
- Stakeholder collaboration: Ability to work with regional business and technology teams.
- Version experience: Specific Murex versions are not defined in the requirements; candidates should have experience with the version applicable to the assigned environment.
Preferred Software Skills
- Experience with Murex configuration, workflow analysis, post-trade integration, and production support.
- Experience with trade lifecycle management across multiple asset classes.
- Familiarity with requirements management, defect tracking, test management, documentation, and collaboration tools.
- Experience with Agile delivery methodologies and structured implementation processes.
- Familiarity with source control, release management, environment coordination, and deployment processes.
- Experience supporting regional or multi-location implementations.
- Experience with process improvement, operational controls, and post-trade automation.
Overall Responsibilities
- Analyze Murex Back Office requirements related to trade processing, settlements, confirmations, and post-trade workflows.
- Gather requirements from regional business teams and translate them into functional specifications and actionable technology requirements.
- Work with technology teams to assess requirements, identify dependencies, clarify expected outcomes, and support solution design.
- Support Murex configuration activities in line with approved requirements, functional specifications, and implementation standards.
- Develop and maintain functional documentation, process flows, business rules, data requirements, and workflow specifications.
- Prepare and execute test scenarios and test cases covering functional, integration, regression, and user acceptance testing.
- Investigate, document, prioritize, and support the resolution of defects and production issues.
- Validate trade processing, settlement, confirmation, workflow, and downstream processing outcomes.
- Support implementation planning, release activities, deployment validation, and post-implementation reviews.
- Collaborate with regional business and technology teams to coordinate requirements, testing, issue resolution, and delivery activities.
- Identify process gaps and recommend improvements to increase post-trade efficiency, accuracy, control, and operational transparency.
- Support clear communication of delivery status, risks, dependencies, issues, decisions, and outstanding actions.
- Maintain traceability between business requirements, functional specifications, configuration changes, test evidence, defects, and implementation outcomes.
- Support sustainable technology practices by reducing avoidable rework, improving process efficiency, and promoting maintainable solutions.
Performance Outcomes and Expectations
- Murex Back Office solutions meet approved business and operational requirements.
- Trade processing, settlement, confirmation, and workflow requirements are accurately documented and implemented.
- Test scenarios provide appropriate coverage of business processes, integrations, exceptions, and regional requirements.
- Defects are documented with sufficient detail, prioritized according to business impact, and resolved through coordinated analysis.
- Implementation activities are supported by complete documentation, clear validation steps, and effective stakeholder communication.
- Regional business and technology teams receive timely updates on requirements, issues, risks, dependencies, and delivery progress.
- Post-trade processes demonstrate improved accuracy, control, efficiency, and operational supportability.
Technical Skills (By Category)
Programming Languages
Essential
- Ability to understand business rules, workflow logic, system behavior, and application dependencies.
- Ability to interpret functional specifications, data mappings, process flows, interface definitions, and configuration requirements.
- Understanding of technical concepts relevant to Murex Back Office processes and integrations.
- Ability to translate business requirements into clear functional and technical specifications.
Preferred
- Familiarity with SQL for data validation, investigation, reconciliation, and issue analysis.
- Exposure to scripting or automation used for testing, data validation, reporting, or operational support.
- Ability to review technical logs, processing results, and system outputs during issue investigation.
Databases and Data Management
Essential
- Understanding of trade, settlement, confirmation, reference, and post-trade data.
- Ability to analyze data flows across trade processing and downstream operational processes.
- Experience validating data inputs, outputs, transformations, statuses, and reconciliation results.
- Understanding of data quality, completeness, accuracy, and traceability requirements.
Preferred
- Knowledge of SQL and relational database concepts.
- Experience with data reconciliation, exception analysis, and operational reporting.
- Familiarity with settlement instructions, reference data, counterparty data, and transaction attributes.
- Experience supporting data-related defect analysis and production investigations.
Cloud Technologies
Essential
- Ability to understand technology environments supporting Murex Back Office solutions.
- Awareness of environment dependencies across development, testing, and production.
- Ability to consider operational, integration, availability, and support requirements when assessing technology solutions.
Preferred
- Familiarity with cloud-based application environments and infrastructure.
- Experience supporting Murex or post-trade solutions in cloud or hybrid environments.
- Awareness of cloud deployment, monitoring, access control, and operational support considerations.
Frameworks and Libraries
Essential
- Strong understanding of Murex Back Office functionality.
- Experience with Murex workflows and post-trade processes.
- Knowledge of trade processing, settlements, and confirmations.
- Ability to define and validate functional requirements, process flows, workflow rules, and expected system outcomes.
- Experience supporting configuration, testing, defect resolution, and implementation.
Preferred
- Experience with Murex workflow configuration and process optimization.
- Familiarity with integration points between Murex Back Office and downstream operational systems.
- Experience supporting trade lifecycle processes across multiple asset classes.
- Knowledge of tools used for functional testing, regression testing, test evidence, and defect management.
Development Tools and Methodologies
Essential
- Experience gathering and analyzing business requirements.
- Experience preparing functional specifications, process documentation, test cases, and implementation documentation.
- Experience supporting configuration, testing, defect resolution, and implementation activities.
- Ability to work with regional business and technology teams.
- Understanding of structured software delivery, release, change, and issue management processes.
- Ability to maintain traceability between requirements, configuration, testing, defects, and implementation outcomes.
Preferred
- Experience with Agile delivery methodologies.
- Familiarity with requirements management, test management, defect tracking, and collaboration tools.
- Experience with source control, release coordination, environment management, and deployment processes.
- Experience supporting process improvement, operational readiness, and post-implementation reviews.
- Experience working across multiple regions, time zones, or business functions.
Security Protocols
Essential
- Awareness of secure handling of trade, settlement, confirmation, counterparty, and operational data.
- Understanding of access control, user permissions, segregation of duties, and controlled configuration changes.
- Ability to follow approved change management, testing, release, and implementation controls.
- Awareness of auditability, traceability, data protection, and operational risk requirements.
Preferred
- Experience supporting Murex solutions in regulated or control-focused environments.
- Familiarity with security and audit requirements for financial systems.
- Experience documenting configuration changes, approvals, test evidence, implementation results, and issue resolution.
- Knowledge of data masking or access restrictions in non-production environments.
Experience Requirements
- Minimum 6+ years of professional experience in business analysis, Murex delivery, trade operations technology, post-trade technology, or related roles.
- Strong Murex Back Office experience is required.
- Good knowledge of trade processing, settlements, and confirmations is required.
- Experience with Murex workflows and post-trade processes is required.
- Demonstrated experience gathering and analyzing business requirements.
- Experience supporting configuration, testing, defect resolution, and implementation.
- Demonstrated ability to work with regional business and technology teams.
- Experience in financial services, capital markets, banking, trading operations, or post-trade technology is preferred.
- Candidates may qualify through equivalent experience in Murex Back Office consulting, trade operations analysis, implementation support, functional testing, or post-trade technology delivery that demonstrates the required capabilities.
- Experience supporting production environments, regional implementations, or multi-asset-class processes is preferred.
Day-to-Day Activities
- Gather and analyze requirements with regional business stakeholders and translate them into Murex Back Office functional specifications, workflows, and delivery tasks.
- Collaborate with technology, configuration, testing, operations, and support teams to implement, validate, and maintain trade processing, settlement, and confirmation solutions.
- Prepare test scenarios, execute functional and regression testing, investigate defects, validate fixes, and document implementation outcomes.
- Make recommendations on requirements, configuration, testing priorities, defect resolution, process improvements, and implementation readiness within agreed governance standards.
Qualifications
- A bachelor’s degree in Computer Science, Information Technology, Finance, Business, Engineering, or a related field is preferred; equivalent relevant experience may be considered.
- Minimum 6+ years of experience in Murex Back Office, business analysis, post-trade technology, trade operations, or related roles is required.
- Murex-related, business analysis, Agile, capital markets, or financial systems certifications are preferred but not mandatory where equivalent experience is demonstrated.
- Role-relevant training in Murex Back Office, trade processing, settlements, confirmations, workflows, requirements analysis, testing, and implementation is preferred.
- Continuous professional development is expected through relevant training, knowledge sharing, process learning, and practical experience with evolving Murex and post-trade practices.
Professional Competencies
- Applies structured analysis and problem-solving to investigate trade processing, settlement, confirmation, workflow, configuration, testing, and defect-related issues.
- Collaborates effectively with regional business teams, technology teams, operations, testing teams, and other delivery stakeholders.
- Communicates business requirements, functional specifications, test results, defects, risks, dependencies, and delivery status clearly.
- Adapts to changing regional requirements, post-trade processes, Murex configurations, implementation priorities, and technology environments.
- Identifies practical improvements in post-trade processing, workflow efficiency, testing coverage, issue resolution, operational control, and solution maintainability.
- Plans and prioritizes requirements analysis, configuration support, testing, defect management, implementation activities, documentation, and stakeholder communication according to business impact and agreed timelines.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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