Job Description

Purpose of the role

To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. 

Accountabilities

• Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
• Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings.
• Response to customer inquiries, resolution of issues, and provision of guidance on product usage.  .
• Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
• Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
• Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
• Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Mutual Funds Platform Manager - FTC 12 months, where you’ll play an important role in the platform management and governance of our Barclays manufactured mutual funds. Working cross-functionally across the Private Bank and Wealth Management Investments and Distribution businesses, you’ll be key to driving platform and business resilience and compliance.

Key responsibilities include:

• Maintaining fund materials and reporting, ensuring documentation remains accurate, accessible, and aligned to regulatory and distribution requirements.
• Supporting the ongoing management and governance of our in-house mutual funds range, helping to ensure platforms and systems account for regulatory change.
• Carrying out product reviews to make sure funds remain appropriate for their target market and aligned to the needs of the relevant distribution channels and Barclays propositions, coordinating follow-up actions
• Supporting the preparation of materials for board meetings and other key governance forums across the business.
• Managing communications for our in‑house funds, including news updates, platform notices, and corporate actions. You’ll also work closely with external suppliers to support timely investor communications.

This is a chance to be involved in large, high‑impact projects and to work in a setting where managing several high‑priority tasks at once is both expected and supported.

To be successful as a Mutual Funds Platform Manager, you should have experience with:

• Working on regulatory projects and being aware of the current and upcoming regulatory landscape in the UK and Europe, including how it affects Asset Managers, Distributors, and Clients.
• Contributing to process design, supporting projects through to completion, and coordinating several stakeholders toward shared outcomes.
• Designing and maintaining product collateral, ensuring materials are clear, accurate, and compliant with regulatory requirements.
• Understanding operational risk and incident management processes.

Some other highly valued skills may include:

• Using MS Word and MS Excel confidently, including familiarity with formulas, graphing, and pivot tables.
• Clear written and verbal communication, with ease engaging different groups.
• The ability to build positive working relationships and collaborate comfortably with a range of teams.
• Careful attention to detail and steady focus on accuracy.
• The ability to handle several important tasks at the same time.
• Interest in investment products and motivation to learn as systems and regulations develop.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in London.