At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Pharmaceutical Sales
Job Sub Function:
Key Account Management – Pharm (No Commission)
Job Category:
People Leader
All Job Posting Locations:
Titusville, New Jersey, United States of America
Job Description:
National Account Director, Immunology - ELEVANCE Health (CarelonRx/Bioplus PBM/Payer/SP)
Johnson & Johnson Health Care Systems Inc. Strategic Customer Group is searching for the best talent for a National Account Director, Immunology - ELEVANCE Health (CarelonRx/Bioplus PBM/Payer/SP). This can be based anywhere in the U.S and is field based.
Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.
Johnson & Johnson Health Care Systems’ Strategic Customer Group has created a commercial team deployed against the nation’s largest, most influential Payors/PBMs/Health Systems. The goal is to align Johnson & Johnson's capabilities towards these top customers to ensure patient access for our portfolio of products currently and in the future while supporting and partnering for better health care for the patients we serve.
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at Johnson & Johnson Innovative Medicine
Key Areas of Responsibility:
- Positions Johnson & Johnson Innovative Medicine brands to achieve optimal formulary and/or medical policy access and profitability within assigned account; act as the Therapeutic Area lead for one or more JJIM franchises
- Compliantly negotiates for optimal products access by leveraging clinical and economic value propositions; closely tracks return on contract; holds customer accountable to mutual agreements
- Cultivates and maintains the breadth and depth of strategic relationships with key customer stakeholders and provides appropriate, value-added programs that support stakeholders’ strategic plans and deepens overall J&J/customer relationship
- Seeks innovative opportunities beyond access positions (i.e. regional affiliate collaborations, market level pull-through, ancillary businesses of the account, etc.) by applying a broad understanding of J&J to make win-win solutions while balancing strategic choices.
- Successfully works with and through others by developing an understanding of mutual perspectives to create a positive and productive work environment (Viewed as “most valued partner” internally/externally)
- Focuses on personal and professional development to expand skill sets; demonstrates expanding leadership
- Key Internal Audience: Payor Marketing, Pricing Directors, Strategic Market Directors, Offer Development, Brand Manager / Directors
- Reports to Sr. Director, National Accounts, Strategic Customer Group
Competencies:
- Business Insight and Planning: Leverages knowledge of J&J and J&J Innovative Medicine portfolios, products, services, therapeutic areas, and brand economic value; collects the communicates VOC insight, including providing recommendations for pursuing opportunities in full alignment with the organizational overcall commercial strategy.
- Analytics and Insight: Utilizes customized analytical strategies to analyze and interpret appropriate business, marketing, and financial metrics to develop insights that inform fact-based decision making.
- Contracting: Utilizes an understanding of the contracting process and associated regulatory, legal, and compliance factors to monitor the execution of contracts and ensure that agreements aligned with customer/brand strategy.
- Healthcare Ecosystem: Maintains a comprehensive understanding of local, Regional, and National dynamics that directly and indirectly impact accounts.
- Consultative Stakeholder Management: Collaborates and educates on customer’s model with internal stakeholders to develop mutually-beneficial plans of action.
- Change Leadership: Supports continuous improvement and change initiatives; analyzes complex information, works through obstacles, and effectively responds to ambiguity, change, and challenges in an agile and positive manner.
- Prioritization of Resources & Investment: Managed the implementation and execution of multiple complex projects by quickly prioritizing changing and competing demands, engaging in contingency planning, and anticipating and overcoming obstacles
REQUIREMENTS:
- Bachelor’s Degree required; advanced degree or MBA preferred
- 10 or more years of pharmaceutical or healthcare industry experience required
- 3 or more years of Payor/PBM account management experience is preferred
- 2 or more years of people management experience is preferred
- Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and apply new tools over time
- Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgement
- This position is field-based and requires up to 50% travel.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via Contact us | Careers at J&J | Johnson & Johnson Careers
Required Skills:
Preferred Skills:
Account Management, AI Judgement Integration, Alliance Formation, Commercial Awareness, Competitive Landscape, Customer Centricity, Customer Experience Management, Interpersonal Influence, Leadership, Personalized Services, Pharmaceutical Sales Marketing, Program Management, Revenue Management, Sales Presentations, Sales Trends, Solutions Selling, Tactical Planning, Technical Credibility
The anticipated base pay range for this position is :
$154,000.00 - $265,650.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
