National Manager - Center for Quality Engineering Leader

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future. 

This position is based in Plano, TX. 

Who We Are 

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment. 

Who We’re Looking For 

The Director of Quality Engineering will be responsible for owning the enterprise testing strategy and engineering from execution-focused testing to a proactive, risk-based quality strategy across SLDC and AI DLC.  

Key responsibilities include:

• Define and drive the overall testing and quality engineering strategy across products and platforms at Toyota Financial Services. 

• Establish enterprise testing best practices and standards that align with the new Agile Delivery model and ensure they are followed across the domains. 

• Shift Testing left, embedding quality throughout design, development, deployment, and operations. 

• Define the right balance of automated, manual, integration, performance, security, resilience, and production testing. 

• Collaborate with the Product and Platform teams to ensure a stable test environment for enterprise-level execution. 

• Explore and help roll out a test data management solution for test data generation and reservation. 

• Create a test release coordination plan with the domains to limit test downtime during core testing hours. 

• Standardize and roll out the model for Scenario Validation Testing (SVT) and End-to-End (E2E) Testing at the enterprise level. 

• Work with the Test Lead in each domain to thoroughly assess the maturity and business need for test automation. 

• Collaborate with the Domain Owner/Product Owner/Tech Lead/Test Lead to develop a test automation roadmap for the domain, considering critical applications, frequency of deployments, etc. 

• Develop a method of capturing test automation return on investment (ROI) and monitor test fit to ensure execution efficiency. 

• Manage the Enterprise Testing Horizontal Team budgets to ensure fiscal responsibilities. 

What You Bring 

• Bachelor’s Degree in a relevant focus area.

• Progressive experience developing testing best practices and standards for both functional testing and non-functional testing. 

• Experience forecasting and managing budgets. 

• Proven experience leading and developing high-performing teams. 

• In-depth knowledge of quality assurance methodologies, practices and tools which includes test automation frameworks. 

• Strong expertise in product management and software development lifecycle. 

• Experience and understanding of software and data testing techniques and best practices. 

• Analytical and Problem-Solving skills with the ability to drive root cause analysis and implement corrective actions. 

• Experience working in IT delivery and managing cross functional testing teams. 

• Strong experience and knowledge in analytical and problem solving skills, with the ability to drive root cause analysis and implement corrective actions. 

Added Bonus if you have 

• Master’s Degree is preferred.

• Experience with cross functional SVT and E2E testing. 

• Experience with Agile and DevOps methodologies and the ability to align quality engineering practices with these approaches. 

• Experience working in IT delivery or business management. 

• Experience working in a financial and banking industry. 

What We’ll Bring  

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities.  

A few highlights include:     

• A work environment built on teamwork, flexibility, and respect  

• Professional growth and development programs to help advance your career, as well as tuition reimbursement  

• Team Member Vehicle Purchase Discount  

• Toyota Team Member Lease Vehicle Program (if applicable)  

• Comprehensive health care and wellness plans for your entire family  

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)   

• Paid holidays and paid time off  

• Referral services related to prenatal services, adoption, childcare, schools and more  

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)  

• Relocation assistance (if applicable)