Network Administrator

M9 Solutions is seeking a Network Administrator to work on-site in support of a government contract for a client located in Bethesda, MD. An active Public Trust clearance is required.

Responsibilities

• Supports the network infrastructure for wireless services, ensuring that the wireless infrastructure has widespread coverage and is resilient, secure, and operational for the community to progress their science, research, and mission-critical work.
• Leverages in-person and virtual connections to coordinate work actions to take the burden of IT off customers so they can focus on the science.
• Contributes knowledge and experience to the collective pool, helping other IT professionals at the institute level work better for their community.
• Works together with the federal team and other service areas to serve the client.
• Helps ensure the network infrastructure and the associated internet and intranet services are available to scientists, researchers, patients, etc., with maximum uptime by responding quickly and thoroughly to incidents, requests, and sudden outages.
• Utilizes experience of wireless infrastructure and follows evolving technologies and changing industry standards to develop solutions for a fast-paced, highly collaborative, and ever-changing enterprise federal environment that needs to remain compliant and secure while not holding back scientific discovery and progress.
• Responds and travels to multiple customer locations, either commercial, private, or federal properties within the DC-MD-VA area to perform work activities.
• Updates and resolves tickets.
• Reports on-site during normal work hours Monday–Friday and is available for on-call rotation to include after-hours and evenings, weekends, and holidays as needed.

Required Skills and Qualifications

• Public Trust security clearance.
• Bachelor's degree, or high school diploma accompanied with relevant experience and professional certification.
• Minimum three (3) years of wireless network administration experience including performing extensive site surveys, creating and reviewing wireless designs, and managing wireless projects in an enterprise environment.
• Experience using Ekahau, Cisco Insider, and wireless survey tools.
• Solid working knowledge of wireless network infrastructure, signal propagation, advanced troubleshooting of wireless interference, optimizing coverage, spectrum analysis, etc.
• Solid understanding and comprehension of network protocols and switching, TCP/IP, FTP/HTTP(S), UDP, STP, VPN, etc., and able to provide technical root cause analysis or requirements summaries to the team and management using fundamental network terminologies.
• Solid working knowledge for advanced troubleshooting of network device gear such as Cisco routers, switches, wireless access points, uninterruptible power supplies, firewalls, etc.
• Activates and configures Cisco switches, routers, NICs, LAN ports, etc., and diagnoses configuration issues using command line and prompts on the switch and/or endpoint device.
• Creates network and closet diagrams and is able to decipher network topologies.
• Uses industry standard wireless network tools to perform wireless surveys, create designs, and produce analysis reporting.
• Able to lift up to 50 lbs to rack and stack network gear.
• Has reliable means of transportation to respond to on-call emergencies within the DC-MD-VA area within defined response times.
• Meticulous in documentation showing work performed so that it may be reviewed, recreated, or presented to management.
• Organized with their workspace.
• Able to work in a team setting or with other IT professionals effectively in-person or virtually for root cause analysis.
• Strong sense of responsibility and ownership of tasks.
• Possesses quality assurance skills to ensure work is done to completion in accordance with standard operating procedures, validated, and documented.
• Possesses time-management skills to manage multiple competing priorities and sudden, emergency situations requiring full attention.
• Possesses data analysis skills to use multiple sources of data for advanced troubleshooting or request fulfillment, or to provide root-cause analysis for reporting and management.
• CCNA/CCNP required.

Preferred Skills and Qualifications

• Experience with Wireless Infrastructure / 802.1x and performing site surveys.
• Experience with monitoring tools (i.e., SiteScope/SolarWinds/ScienceLogic).
• Experience with ServiceNow or Remedy.
• Experience with Infoblox.

GH 1094