Network Analyst I

Entry-level engineer on the 24×7 NOC monitoring rotation. First responder to alerts from the AI Fabrik network estate — data-center fabric, edge routers/firewalls and out-of-band console management — and to PulseAI infrastructure health alerts (GPU servers, control-plane/infrastructure nodes, OpenShift cluster nodes, switches and storage) arriving through the Gruve outbound collector, working strictly from runbooks under the shift senior and building toward independent first-level diagnostics within 6 months.

• Monitor the network monitoring dashboards and the PulseAI infrastructure dashboards (Grafana); acknowledge fabric, edge, firewall and infrastructure alerts within the tier SLA and perform first-level triage per documented runbooks.
• Classify alerts (actionable / informational / false alarm) with evidence and record complete investigation notes in the ITSM ticketing platform (the SLA system of record).
• Watch GPU-server, control-plane/infrastructure node, switch and storage health signals — device reachability, interface and link errors, optics, CPU/memory, GPU utilisation/temperature, OpenShift node status, storage capacity thresholds, telemetry reachability — log deviations and escalate per the severity matrix with accurate context and timelines.
• Recognise PulseAI infrastructure severity conditions — node or GPU loss, front-end network unreachable, back-end RoCEv2 fabric degraded, out-of-band management unreachable, storage capacity critical — and escalate to the L1/L2 engineer on shift.
• Run scheduled health checks on device reachability, SNMP/syslog/streaming-telemetry feeds and collector connectivity; raise telemetry-gap and monitoring-coverage tickets for newly onboarded equipment.
• Assist with configuration backup verification, asset/inventory updates (firmware, BIOS, GPU driver levels) and topology record upkeep under supervision.
• Execute clean shift handovers and maintain the shift log.
• Complete the structured training path (routing and switching, EVPN-VXLAN fabric concepts, next-generation firewalls, Linux and GPU-server basics, and container / Kubernetes / OpenShift fundamentals including cluster networking) and participate in shift drills.

Must-Have Skills & Qualifications

• BE/BTech (CS/IT/E&TC) or equivalent.
• Fundamentals of networking (TCP/IP, subnetting, VLANs, routing and switching basics, DNS, DHCP) and operating systems (Linux, Windows).
• Conceptual understanding of data-center network components — switches, routers, firewalls, out-of-band management — and of common fault types (link down, high utilisation, device unreachable).
• Conceptual grasp of containers and Kubernetes/OpenShift (pods, nodes, namespaces, Services, Ingress) and of how cluster networking depends on the underlying fabric — enough to read platform and infrastructure health alerts and follow runbook-driven triage.
• Clear written English for ticket and handover quality.
• Committed to 24×7 rotational shifts including nights and weekends.

Good-to-Have Skills

• Entry-level networking certification (e.g., CCNA, JNCIA or equivalent).
• Home-lab exposure (Packet Tracer / GNS3 / EVE-NG); basic Python or shell scripting.
• Public cloud networking fundamentals (any major provider).
• Home-lab or foundation-level exposure to Kubernetes/OpenShift (KCNA, Red Hat OpenShift fundamentals) and basic Linux / GPU server concepts.
• Familiarity with SNMP/syslog concepts and any monitoring tool (Grafana, Zabbix, LibreNMS or similar).