Network Delivery Digitalisation Intern

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Join Maxis as a Network Delivery Digitalisation Intern and gain hands-on experience in business process improvement, workflow automation, and digital transformation initiatives. In this role, you will work closely with the Network Delivery team to identify operational inefficiencies, explore innovative technologies, and support the implementation of digital solutions that enhance productivity and operational excellence.

Key Responsibilities:

• Business Process Mapping & Documentation: Assist in documenting existing manual business processes using flowcharts, process maps, and other process improvement tools to create a clear understanding of current workflows.

• Process Analysis & Improvement: Identify bottlenecks, inefficiencies, and opportunities for automation or digitalisation to streamline workflows, reduce manual effort, and improve productivity.

• Digital Solution Development: Contribute ideas and recommendations for digital solutions that can modernise traditional operational processes and enhance overall business efficiency.

• Technology & Industry Research: Conduct research on emerging digital technologies, automation tools, AI solutions, and collaboration platforms relevant to network operations and business process transformation.

• Vendor Evaluation & Pilot Support: Assist in evaluating potential software and technology solutions, preparing comparative analyses, and supporting pilot projects for new digital tools and platforms.

Preferred Skills/Qualifications:

• Education: Currently pursuing or holding a Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Data Analytics, Business Information Systems, or related disciplines.

• Automation & Digital Tools: Familiarity with Microsoft Power Automate, Google Forms, and workflow automation concepts.

• Programming Skills: Basic knowledge of Python and Google Apps Script is preferred.

• Process Improvement Mindset: Interest in business process optimisation, workflow analysis, and digital transformation initiatives.

• Analytical & Problem-Solving Skills: Ability to identify inefficiencies, analyse processes, and recommend practical technology-driven solutions.

• Research Skills: Ability to evaluate emerging technologies, compare solutions, and present findings in a structured manner.

• Communication & Collaboration: Strong interpersonal skills with the ability to work effectively with stakeholders across different teams.

Why join us?

As a Network Delivery Digitalisation Intern, you’ll gain valuable exposure to digital transformation initiatives that directly improve operational efficiency within a large-scale technology organisation. You will:

• Gain hands-on experience in business process analysis, automation, and digitalisation projects.

• Develop practical skills in workflow automation tools, process mapping, and solution design.

• Learn how organisations leverage technology to optimise operations and improve productivity.

• Contribute to meaningful projects that create measurable business impact.

• Build a strong foundation in digital transformation, process improvement, and automation technologies.

This internship offers an exciting opportunity to combine technology, process improvement, and innovation while contributing to initiatives that drive operational excellence across the Network Delivery function.

Application Process:

• Internship opportunities available for candidates who can start in July, with a duration of up to 6 months.

• Applicants must include their availability period clearly in their CV.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.