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Berkeley Heights, New Jersey, United States
Onsite
Job Posting Title
Entry Level Mobile Device Field Test Engineer - SHQ
Job Description Summary
General Position Purpose:
The role of this position encompasses a wide scope of activities and initiatives that will bring solutions to complex applications problems, system administration issues or network concerns.
Network Engineers will work with mobile devices testing the latest features in the technology and /or telecommunication available on the market. The testing scope includes connectivity test, field test, and others as required. The position requires the Network Engineer to perform systems management and integration functions involving engineering work on cellular, wireless devices and systems.
Job Description
Essential Functions:
• Verify stability and portability of networks and software
• Communicate project information through technical reports
• Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software
• Provide technical guidance/support for the development and troubleshooting of systems
• Work on field testing on 3GPP standards based on cellular system such as GSM, EDGE, WCDMA, HSPA, LTE and 5G. The testing conducts various types of mobility and stationary RF or Software test cases in the field or lab of 5G, LTE, WCDMA, UMTS, GSM or any related with network service
• Research, test, monitor or verify proper functioning of software patches
• Analyze and determine issues; check the repetitive issue history, design test plans (location, models, basic parameters, considerations, etc.), field tests and/or lab tests, set test environments and parameters regarding network circumstance
• Confirm whether the issue is cleared or remained, create professional reports, and communicate with R&D or/and QA team
• Perform testing and engineering services in both stationery and mobility condition when needed
• May require to support carrier lab testing by project needs
• Other duties as assigned
• May require weekend/holiday work depending on project
• Travel up to 30%
Education and Technology Skill Requirements:
• Bachelor’s Degree Preferred in Electronics, Software Engineering Communication, Computer Network Engineering, Computer Science, Electrical Engineering or Telecommunications
• General understanding for telecommunication knowledge and Android platform device
• Analytical, Scientific, Data Mining and Database management software
• Access software, cloud-based management software, communications server software
• Strong knowledge of 5G, LTE, HSPA+/WCDMA including PHY/MAC, signaling, call processing concepts and upper layers.
• Good understanding on GSM, GPRS, EDGE, WCDMA, CDMA, HSPA, LTE, 5G, Wi-Fi, Bluetooth, GPS, mobile phone software architecture and telecommunication network configuration
• Preferred experience in analyzing logs, troubleshooting issues from field for UMTS/GSM CS, PS calls, LTE/5G Data calls, metric test is plus. Experience with specific logging/analysis tools such as QXDM, QPST, Shannon DM, XCAL, XCAP.
• Experience with Transport Layer protocols such as TCP, UDP, and analysis tools such as Wireshark
• Proficient with MS Office (Outlook, Excel, Word, Power Point) is essential for creating the test reports
• Knowledge of general network protocol as well as wireless Technology – 5G, LTE, GSM, CDMA
• Understanding of TCP/UDP, IP Packet, OSI Protocol Model • Solid understanding of SW testing techniques and methodologies
• Internet browser and Internet protocol IP multimedia subsystem software
• Transaction security and virus protection software; Network monitoring software
Must have the following competencies:
• Reliable with good time management skills • Analytical thinker/Problem Solver/Decision Maker
• Integrity/Adaptability/Flexibility
• Attention to detail, organization, planning and prioritizing work
• Results oriented/Takes initiative
• Innovative/Creative
• Build Relationships/Client Focused/Service Minded/Communication with Supervisors and Peers
• Self-motivated with a positive mindset and works well in team environment or on an individual basis
• Great interpersonal skills, written and verbal communication skills
• Safe driving practices with ability to drive in various conditions
• Effectively manages time to complete tasks within established time frames.
Work Environment:
The position will work indoors the majority of the time and will be exposed to typical temperature and noise levels maintained in an office environment. Ride along with a driver or drive a vehicle to perform testing and analytics.
Physical & Mental Demands:
Possible physical demands of the job may include repetitive motions, standing, bending, kneeling, reaching, sitting, pulling, lifting, pushing, carrying, walking, being in static position, long hours in front of computer screen, keyboard & mouse usage. Employees that work in the field or lab may be subjected to working in tight spaces along with others such as vehicle rides and lab spaces. Some roles may require the individual to be able to lift up to 25 lbs. up to 1/3 of the time during a work day. Possible mental demands that may be possible but not limited to quick decision making, public speaking, data interpretation, high stress and conflict situations. Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.