What this Job Entails:
The Network Engineer I is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.
Scope:
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions
Your Roles and Responsibilities:
- Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints
- Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)
- Troubleshooting network issues and outages
- Support for global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure
- Assist with multiple vendor switch on various servers in dealing with hardware/software issues
- Assist with traffic, and any queries raised by ISP/Partners
- Help provide support for any incidents such as input errors, CRC, RMA etc.
- Work directly with ISP/Vendors on fixing any issues related to network
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 3 to 4 years’ related experience and/or training; or equivalent combination of education and experience
- Have a basic understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications
- Builds stable working relationships internally
- Follows standard practice and procedures when analyzing situations or data
- Familiarity with content delivery networks and internet peering strategies
- Understanding of server hardware technologies relative to content delivery performance and capacity
Preferred Qualifications:
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
