Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
The Network Infrastructure Engineer Senior Associate works in a technically collaborative environment supporting the firm's enterprise and Microsoft Azure network operations. Based in India and reporting to the Network Team Lead, this role is intended for a network professional with 2-5 years of relevant experience who can independently handle routine and moderately complex operational work while escalating architectural, security-sensitive, or high-risk issues to senior engineers.
The role supports wired and wireless networks, routing and switching, next-generation firewalls, remote access, SD-WAN, Azure connectivity, application delivery, and voice services. The Senior Associate contributes to incident resolution, approved changes, network upgrades, cloud connectivity, and modernization initiatives while following
Responsibilities:
- Monitor, maintain, and troubleshoot wired LAN, wireless (Wi-Fi), Internet, WAN, and cloud network services across office and remote environments.
- Configure and support routing, switching, VLANs, IP addressing, DHCP, DNS, and approved network changes in accordance with established standards.
- Administer and troubleshoot network access control and authentication services, including IEEE 802.1X, RADIUS, EAP-TLS, certificate-based authentication, PKI integration, device onboarding, and access-policy enforcement across wired and wireless networks.
- Administer and troubleshoot Next-Generation Firewall services, including ACLs, NAT, VPN, IPS, SSL inspection, DNS security, and sandboxing, within approved designs and security policies.
- Maintain and support remote access, site-to-site VPN, and point-to-site VPN services for hybrid and geographically distributed teams.
- Monitor and troubleshoot SD-WAN infrastructure, branch connectivity, path selection, failover, routing, and performance; escalate design or carrier issues as needed.
- Support Microsoft Azure networking services, including Virtual Networks, subnets, Network Security Groups, user-defined routes, VNet peering, private endpoints, service endpoints, and Private DNS.
- Support Azure Virtual WAN operations, including virtual hubs, hub-to-VNet connections, VPN sites, VPN and ExpressRoute gateway health, hub route tables, route association and propagation, and secure hub connectivity.
- Use Azure Network Watcher and platform monitoring tools to investigate connectivity, routing, security-rule, latency, and packet-flow issues and to document findings.
- Support Azure Firewall, Web Application Firewall, load-balancing, Application Gateway, and secure application delivery services within established architecture and security standards.
- Monitor Internet transport, BGP routing, circuit health, and bandwidth utilization; coordinate with telecommunications providers and vendors during incidents and service restoration.
- Plan and implement approved network changes, complete pre- and post-change validation, document results, and follow change-control, rollback, and security procedures.
- Contribute to office openings, network refreshes, cloud migrations, upgrades, and modernization projects in partnership with senior engineers and cross-functional teams.
- Work with security, infrastructure, application, and service desk teams to resolve incidents, perform root cause analysis, implement corrective actions, and escalate complex issues.
- Maintain IP address management records, Azure network inventory, subnets, VLANs, wireless SSIDs, diagrams, configuration baselines, runbooks, and support procedures.
- Participate in after-hours maintenance and the on-call rotation as required.
Qualifications:
- Two to five years of relevant experience in enterprise network engineering, network operations, infrastructure support, or a closely related role.
- Practical knowledge of TCP/IP, IPv4 addressing and subnetting, DNS, DHCP, VLANs, routing, switching, NAT, and common network troubleshooting methods.
- Hands-on experience supporting wired and wireless LAN technologies, enterprise firewalls, VPNs, and network security controls.
- Experience monitoring or troubleshooting SD-WAN, WAN circuits, Internet connectivity, and remote access services.
- Working knowledge of Microsoft Azure networking, including VNets, subnets, NSGs, route tables, VNet peering, VPN Gateway, and hybrid connectivity.
- Familiarity with Azure Virtual WAN, virtual hubs, site-to-site and point-to-site VPN connectivity, ExpressRoute, route propagation, Azure Firewall, and integration.
- Experience using network monitoring and diagnostic tools; exposure to Azure Network Watcher, Azure Monitor, Log Analytics, or comparable platforms is preferred.
- Familiarity with WAFs, load balancers, secure web application delivery, SIP trunking, VoIP, or Microsoft Teams telephony is preferred.
- Experience with incident management, root cause analysis, change control, vendor coordination, network deployments, or infrastructure refreshes.
- Strong troubleshooting, documentation, and communication skills, with the ability to prioritize work and collaborate across technical teams and time zones.
- CCNA, Microsoft Azure Fundamentals, Azure Network Engineer Associate, or comparable foundational certification is preferred;
- Exposure to PowerShell, Azure CLI, Terraform, and Python for automation and interacting with API endpoints is an advantage.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
