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Chicago, Illinois, United States
Hybrid
Not Available
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.
Purpose of the role:
The Network Operations team are responsible for maintaining the operational stability of all aspects of Pico’s proprietary electronic trading network, PicoNet, a cutting edge, multi-vendor, multi-technology network that spans over forty locations globally.
Network Operations provide critical front-line support across many of Pico’s infrastructure technology domains, including, but not limited to:
Network Operations are a global team consisting of regional teams located in London, New York, Singapore, and Tokyo. The team operates a follow-the-sun model that provides dedicated network support 24 hours a day, 365 days a year. This is a client facing role that demands a high standard of customer service and technical support be provided to both our internal and external clients. Alongside normal daily activities, the role provides the opportunity to participate in project-based initiatives and collaboration with other technology teams.
Responsibilities and duties (include but are not limited to):
Education, Skills, and Background (including experience requirements):
Required Skills
Preferred Skills
Working Arrangements
This is a hybrid position with weekly time in the office with the flexibility of working from home.Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). This will included at times or on a rotation, weekend days both Saturday and Sunday when needed.
IMPORTANT DATA PRIVACY INFORMATION:
This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.
For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.
Full compensation packages are based on candidate experience and relevant certification.
Be a part of Pico Family
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
