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Kuala Lumpur, Malaysia
Onsite
Overview
We are seeking a Network Operations II professional with a strong background in Network Operations Center (NOC) and datacenter environments. The ideal candidate will have hands-on experience with a variety of network switches and a proven ability to thrive in a fast-paced, dynamic setting. Experience with leading vendors such as Arista, Celestica, Cisco, Nvidia, or Accton is highly preferred.
Responsibilities
- Monitor and maintain network infrastructure across datacenter and NOC environments.
- Troubleshoot and resolve network issues involving switches from multiple vendors (Arista, Celestica, Cisco, Nvidia, Accton).
- Respond to incidents and outages quickly, providing root cause analysis and implementing corrective actions.
- Collaborate with cross-functional teams to support network outages and resolve issues.
- Document network changes, incidents, and resolutions for knowledge sharing and compliance.
- Prioritize and manage multiple tasks simultaneously, ensuring critical issues are addressed promptly.
- Be a resource and provide guidance for fellow team members and peers.
Qualifications
- 2+ years of NOC experience in a datacenter or large-scale network environment.
- Strong knowledge of network switches and protocols (Ethernet, TCP/IP, VLANs, etc.).
- Experience with network vendors: Arista, Celestica, Cisco, Nvidia, Accton (preferred).
- Ability to work under pressure in a fast-paced environment, handling multiple priorities.
- Excellent troubleshooting skills and attention to detail.
- Strong communication and documentation skills.
- Familiarity with network monitoring tools and ticketing systems.
- Ability to work independently and as part of a team.
Preferred Skills
Certifications: CCNA, CCNP, or equivalent (a plus).
Knowledge of datacenter best practices.
Ability to multi-task issues and assignments.