The Opportunity:
In today’s fast‑moving operational environment, the Army depends on a resilient, intelligently engineered network to accomplish its mission. As a Network Operations Specialist with Booz Allen, you’ll be at the heart of that mission, ensuring the enterprise and tactical systems stay online, secure, and ready for anything. You won’t just monitor a network, you’ll anticipate its needs, refine its architecture, lead its evolution, and help shape the digital backbone that powers readiness.
In this role, you will monitor network administration and maintenance operations, ensuring stable, high‑performance connectivity across complex and distributed environments. When incidents arise, you will lead the resolution of network issues, restoring operations quickly, and preventing recurrence. You’ll bring extensive technical expertise to develop innovative solutions for complex problems, ensuring networks are not just functional but future‑ready.
You’ll thrive in this role if you’re a problem‑solver who understands that networks are more than wires and packets, they’re operational lifelines. You’ll collaborate with cyber, cloud, and systems teams to integrate Zero Trust principles, streamline network configurations, and strengthen resilience across systems. You’ll help the Army evolve, adapt, and accelerate toward modernization goals that directly support warfighters, joint mission partners, and national‑level readiness.
You Have:
5+ years of experience in IT operations or administering enterprise network environments
Experience performing second‑level troubleshooting for system, application, or network issues
Experience using enterprise monitoring and incident management platforms, such as ServiceNow, JIRA, or EMS
Experience escalating and coordinating with Tier 3 teams for complex problem resolution
Ability to analyze logs, correlate events, and validate system‑level issues
Ability to work rotating round-the-clock shifts, including nights, weekends, and holidays
TS/SCI clearance
HS diploma or GED
Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC Certification within 6 months of start date
Nice If You Have:
Experience supporting on‑call, after‑hours, or recall‑based operations models
Experience with scripting, automation tools, or troubleshooting frameworks
Experience analyzing dashboards, mission applications, system metrics, or infrastructure health tools
Experience with SD‑WAN or multi‑site WAN solutions
Experience with Army Enterprise Networks
Ability to communicate effectively with technical and non-technical staff and collaborate with cross‑functional engineering and mission teams in a high‑tempo environment
Possession of excellent written and verbal communication skills
Associate’s degree in IT, Cyber, or Engineering preferred; Bachelor's degree in IT, Cyber, or Engineering a plus
Industry cloud foundational AWS Cloud Practitioner, CompTIA Cloud+, or MS Azure Fundamentals Certification
Security+ CE, SSCP, CCNA-Security, or GSEC Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.