Job Description:
Solutions Architect (Networking) – Managed Services
Position Summary
CSI is seeking an experienced Solutions Architect with a focus in networking to support customer-facing technology solution design, technical discovery, and pre-sales consulting for financial institutions and commercial customers. This role serves as a trusted advisor to customers, sales teams, internal delivery teams, and vendor partners by translating business objectives, technical requirements, and operational challenges into practical, scalable, and well-scoped technology solutions.
The ideal candidate will bring advanced networking architecture experience, strong consultative communication skills, and the ability to develop accurate, business-aligned solution proposals. This position requires a strong understanding of enterprise networking, network security, WAN connectivity, SD-WAN, VPN, wireless, and Azure networking concepts, along with the ability to clearly document recommendations through Statements of Work, Bills of Materials, and technical solution proposals.
Key Responsibilities
- Collaborate directly with customers to understand business objectives, technical needs, operational challenges, and desired outcomes.
- Conduct technical discovery sessions to identify customer requirements, environmental constraints, project dependencies, risks, assumptions, and success criteria.
- Design, evaluate, and recommend enterprise networking solutions aligned to customer needs, CSI standards, and implementation best practices.
- Develop accurate and complete Statements of Work, Bills of Materials, implementation assumptions, and supporting documentation for customer proposals.
- Provide technical solution proposals within the candidate’s area of expertise, including recommendations for appropriate products, services, resources, and implementation approaches.
- Partner with CSI sales, managed services, implementation, support, and engineering teams to ensure proposed solutions are technically sound, clearly scoped, and operationally supportable.
- Collaborate with third-party vendors and technology partners to validate solution design, interoperability, pricing, licensing, and implementation requirements.
- Estimate implementation effort and assist with defining project scope, customer responsibilities, CSI responsibilities, and delivery expectations.
- Maintain strong knowledge of current and emerging Managed Services offerings and articulate how CSI solutions deliver measurable business value.
- Support internal teams by answering technical questions, clarifying solution intent, and assisting with customer opportunity documentation.
- Serve as a trusted technical advisor to customers and internal stakeholders throughout the sales and solution development lifecycle.
- Perform other duties as assigned.
Technical Focus Areas
The successful candidate should have strong experience across enterprise networking and related infrastructure technologies, including:
- Enterprise routing and switching
- Routing protocols, including BGP, OSPF, and EIGRP
- WAN technologies, MPLS, DIA, broadband, and carrier circuit design
- Network security, segmentation, and secure connectivity
- Next-generation firewalls and network security services
- SD-WAN architecture, design, and deployment strategies
- Wireless networking solutions
- Site-to-site VPN and remote access VPN technologies
- Azure networking, including Virtual Networks, VPN Gateways, ExpressRoute, Network Security Groups, Azure Firewall, Load Balancers, and connectivity design
- Network monitoring, troubleshooting, performance optimization, and capacity considerations
Qualifications
Required Experience
- Minimum of ten years of relevant work experience in networking, infrastructure, technical architecture, solution design, consulting, implementation, or a closely related technical field.
- Demonstrated experience designing, evaluating, or supporting enterprise network solutions.
- Experience developing or contributing to customer-facing technical proposals, Statements of Work, Bills of Materials, or implementation estimates.
- Strong understanding of customer discovery, requirements gathering, technical scoping, and solution documentation.
- Experience working with internal technical teams, sales teams, customers, and third-party vendors to develop complete and accurate technology recommendations.
Preferred Knowledge and Skills
- Experience supporting financial institutions, regulated industries, or commercial customers with complex network environments.
- Familiarity with Cisco, Meraki, Palo Alto, Microsoft Azure, or comparable enterprise networking and security platforms.
- Ability to communicate complex technical concepts in a clear, business-focused manner.
- Strong documentation skills with attention to scope clarity, assumptions, dependencies, and implementation requirements.
- Ability to balance customer needs, technical feasibility, operational supportability, and business value.
- Strong analytical, problem-solving, organizational, and consultative communication skills.
- Relevant industry certifications are preferred but not required.
Candidate Profile
The ideal candidate is a customer-focused technical professional who can move comfortably between business conversations and detailed technical design discussions. This individual should be able to listen carefully, ask thoughtful discovery questions, identify risks or gaps, and produce clear recommendations that help customers make informed technology decisions.
Success in this role requires more than deep technical knowledge. The candidate must also demonstrate sound judgment, professional communication, ownership of details, and the ability to create well-structured scopes that support successful sales, implementation, and customer outcomes.
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
