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Singapore
Hybrid
Job Summary
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Our Networks & IT team
Working with one of the most advanced networks in the world, our network operations team uses the latest, most cutting-edge technologies to maintain our network 24x7, 365 days a year.
We are actively involved in many new technological developments on a huge scale to benefit our customers. And, that's where you come in, as we look to expand our talented team.
Key Responsibilities
The efficient Operation and Maintenance of all Network elements including their associated environmental systems and cabling in all PoP, Data Center, and Cable Landing station and be stationed in different sites.
Working with the relevant department within Telstra organization on network installation, upgrade, commissioning, testing, and provisioning, and fault resolution.
Cross-connect quotations, ordering, and provisioning.
Liaise closely with other engineers with Telstra as well as in customer and supplier organizations.
24/7 Standby for after office hour and during weekends for recall back to TELSTRA PoPs or cable stations for any network or customer fault, submarine cable repair, and during this period be available to perform level 1 & 2 support as directed by NOC.
All environmental covering power, generator, air-conditioning, rectifiers, and UPS at all POP sites ensuring that support contracts and services are in place and that the technical environment is robust and resilient.
Responsible for keeping records up to date. Perform audits of records as instructed.
Timely response to acknowledge and reply to fault complaints.
Responsible to monitor and manage own ticket queue.
About You
To be successful in the role, you'll bring skills and experience in:
Essential
Ability to troubleshoot services using BERT, RFC2544, Y1564 testers to identify and resolve issues. Familiarity with EXFO or JDSU test equipment is an advantage.
Has worked on Cable Landing Station, Point of Prescence, Telehouse or Data Centre environment.
Excellent problem solving, analytical, interpersonal, presentation and communication skills.
Advanced knowledge of international telecommunications networks and capabilities
Technical knowledge of SDH, PDH, DWDM, and Ethernet system and standards, including Sub-E1, E1, DS3, STM-n, Wavelengths, Ethernet. Experience with Ericsson, Alcatel Lucent, Ciena, Infinera SDH, and DWDM equipment is an advantage.
Knowledgeable in Microsoft Excel, MS Word, and MS PowerPoint.
Highly Desirable
CCNA and other IP certification is an advantage
Resolves customer issues
Analyzing data
Designing networks and solutions
Transitioning to new networks and solutions
Monitoring health and safety
Network Construction
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment