Agency

NC State Highway Patrol

Division

NC State Highway Patrol

Job Classification Title

Network Technician (S)

Position Number

60086719

Grade

DT03

About Us

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.

Description of Work

If you enjoy solving complex network issues in a dynamic environment, this role is for you. Help us keep our operations running without interruption.

Duties include configuring, installing, and maintaining network hardware and software, including routers, switches, radios, and related communication systems. Perform troubleshooting, repairs, and preventative maintenance to ensure reliable network performance, including support of power and infrastructure components. Monitor system performance, including antenna and signal quality.

Support microwave and RF communication systems and maintain mission-critical network connections across multi-vendor environments. Assess system needs, assist with network design, ensure equipment compatibility, and resolve operational issues. Collaborate with internal teams and external partners to support and maintain the VIPER network.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $52,812- $63,000 Salary Grade: DT03

This posting closes at 11:59 pm the night prior to the listed closing date.

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This position is located at:

Wake County

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Management Prefers:

• Demonstrate working knowledge of configuring hardware and software.
• Demonstrate working knowledge of programming switches and routers.
• Demonstrate working knowledge of radio communications and microwave network communications systems.
• Demonstrate working knowledge of radio and/or microwave network troubleshooting.
• Demonstrate working knowledge of radio and/or microwave network maintenance.

Key Responsibilities include but are not limited to:

• Configure and maintain network hardware and software, including routers, switches, radios, multiplexers/demultiplexers, and GPS equipment.
• Install, repair, and perform advanced troubleshooting on network communication systems to ensure reliable operation.
• Conduct routine and preventative maintenance on communications infrastructure, including power systems, wiring, surge protection, generators, and UPS equipment.
• Monitor and evaluate system performance, including antenna function, signal strength, and network reliability.
• Support and maintain microwave and radio communication systems, including RF links, repeaters, and two-way radio base stations.
• Assess network needs and assist with system design, ensuring compatibility with existing infrastructure and multi-vendor environments.
• Collaborate with internal teams and external agencies to resolve communication issues and evaluate hardware/software solutions for reliability and performance.

Position/Physical Requirements:

• Typical work schedule: Monday-Friday; 8:00am-5:00pm

• Some night and weekend work required

Note: External qualified recommended applicant(s) must undergo and successfully pass:

• Criminal Background Investigation

• Drug Screening Test

Qualified candidate must be able to acquire an NC driver license upon hire.
 

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree or higher from an appropriately accredited institution

OR

High school diploma or General Educational Development (GED) diploma

AND

two years of equivalent work experience that can demonstrate knowledge and familiarity of networking technology, network design, analysis, management and/or radio frequency fundamentals. 

Employees should have at least 3 years of experience in RF related fields. 

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Angela Anita Avant-Jones

Recruiter Email:

ANGELA.AVANT-JONES@NCSHP.GOV