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Roma, Lazio, Italia
Onsite
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
NTT is looking for a motivated and enthusiastic Network Engineer to join our Managed Services team, delivering a key strategic service for a major international client in the automotive industry.
The Network Engineer will be involved in service delivery activities related to the Italian site and will work closely with our global team to ensure the effective and continuous operation of the service, meeting agreed SLAs and contributing to a high level of customer satisfaction.
The Network Engineer will be responsible for managing the local service from Monday to Friday and will be required to provide on-call support outside normal business hours to handle any incidents requiring immediate intervention at the customer site.
As Networking Engineer involved in this managed service NTT team , your main responsibilities will be:
Daily Onsite Service;
Standard Changes (AP, Switch, etc. add, move, uninstall) including configuration and handover to Operations;
Local troubleshooting including configuration;
Break & Fix support;
Major Change support;
Local spare parts management;
Performance testing support;
Performance tuning and optimization support;
Equipment Configuration Cleaning and Hardening support;
Backup / DR testing support;
Reporting;
Escalating unresolved issues to Central NOC.
To be successful in this role we require:
Strong communication and customer service skills;
Team working and collaborative approach;
Eager to learn;
Good understanding of networking concepts (IP, DNS, DHCP);
Familiarity with ticketing systems (e.g., ServiceNow);
Ability to follow scripts and documented procedures;
Confidence in troubleshooting of hardware/software;
A minimum of experience in service delivery (6-12 months);
Fluent in Italian;
Able to work in international environment using English language (speaking and writing);
Availability for on-call duty.
Location: Rome
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
