(New College Grad) HBM Technical Customer Manager

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a (New College Grad) HBM Technical Customer Manager in Micron’s AI Solutions Group, you will help support and technically enable High Bandwidth Memory (HBM) solutions with key customers. You will work closely with cross‑functional teams and customers to understand system requirements, development timelines, and how they align with Micron’s HBM product portfolio.

In this role, you’ll grow into a customer‑facing technical expert, supporting the validation and qualification of Micron’s HBM products and contributing to successful high‑volume production outcomes. Your work will help inform product and roadmap decisions as Micron continues to lead in AI memory solutions. You will support customer engagements across the product lifecycle, from new product introduction (NPI) through end of life (EOL), with mentorship and guidance from senior team members.

Key Responsibilities

• Support multiple customer engagements by preparing technical content, participating in customer meetings, and assisting with requirements alignment
• Collaborate with internal engineering and product teams to relay customer needs and track execution toward program milestones
• Assist with validation and qualification activities to ensure customer readiness for HBM products
• Contribute to the development and maintenance of customer enablement documentation, SOPs, and technical collateral
• Help prepare materials and messaging for internal and external forums, including executive‑level updates
• Analyze market and customer inputs to support roadmap discussions and business planning in the AI memory space
• Learn and apply best practices for customer communication across the product lifecycle, from NPI to EOL

Basic Qualifications

• Bachelor’s or Master’s degree in Engineering (Electrical, Computer, Materials, or related field)
• Strong interest in semiconductor technology, AI hardware, or memory systems
• Ability to understand and communicate technical concepts clearly
• Experience working on team‑based technical projects (academic, internship, or co‑op experience)
• Strong written and verbal communication skills in English
• Willingness to learn in a fast‑paced, customer‑facing technical environment

Preferred Qualifications

• Internship, co‑op, or project experience in semiconductors, hardware systems, or product engineering
• Exposure to DRAM, advanced packaging, or system‑level design concepts
• Interest in customer engagement, product strategy, or technical program execution
• Comfort collaborating across multiple teams and disciplines
• Willingness to travel domestically or internationally as needed

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

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