Number Inventory Specialist

Who We Are:

What We Are Looking For:

The Number Inventory Specialist is responsible for managing the entire lifecycle of Telephone Numbers (TNs) as a product, ensuring the pipeline of inventory is well stocked, that the industry is updated on Bandwidth ownership through industry facing databases such as BIRRDs/LERG/NPAC, and that both internal and external tickets, inquiries, and audits are completed successfully.

What You'll Do:

• Monitors, evaluates, and reports on telephone inventory 
• Provides white glove service across Zoo and Key customers
• Understands and upholds industry standards and rules specific to each state
• Interfaces with industry regulatory agencies
• Manages all off-net vendor ordering, recycling and consumption data 
• Able to perform large scale audits across Bandwidth’s entire customer base
• Proficient in industry mass update, mass ports (MUMPs) 
• Creates and enhances team processes and documentation
• Maintains cross-departmental collaboration 
• Manages project deadlines and monitor milestones through completion stage
• Educates internal teams on Number Inventory processes and industry knowledge 
• Maintains long-term manual audits through to completion
• Increases our industry utilization through large scale projects assigned by management

What You Need:

• Education: 
  • BS/BA degree is required.
  • Quantitative, statistical or technical fields are helpful 
• Experience: 
  • 1-3 years experience working in the telecommunications role
• Skills: 
  • MS Office suite of products, specifically advanced Microsoft Excel and Access.
  • Experience developing training materials and documentation.
  • Strong attention to detail with a high level of accuracy and quality.
  • Ability to multitask in a fast-paced environment.
  • Excellent organizational and time management skills.

Bonus Points:

• Experience:
  • Experience working with large data sets 
• Knowledge:
  • Strong knowledge of VoIP protocols and telecommunication industry standards
• Skills:
  • Solution-oriented problem solver, Data analysis, G suite

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.