Office and Feelgood Manager

Are you passionate about hospitality: service-minded, people-focused, and eager to create a seamless work experience? We are looking for an Office & Feelgood Manager to join our First Impression Team in Cologne.
If you love working with people, have excellent interpersonal skills, and bring a business-driven mindset to everything you do, we'd love to hear from you!   

  
About the Role  
As part of our Global First Impression Team, you’ll play a key role across all service areas, including Office Management, Welcome Management and partly Event Management.  
In this fast-paced and ever-changing environment, your tasks will span a variety of areas to ensure seamless experiences for both employees and guests. It's a full-time junior-to mid-level position starting in January. Your role will be dynamic and encompass a wide range of responsibilities. From creating an outstanding first impression for our guests to managing the office space and coordinating workshops or meetings of all sizes - you’ll keep things running smoothly. You’ll manage the reception, serve as the go-to person for our employees and external visitors, and contribute to maintaining a well-functioning, welcoming, and inspiring work environment.  
Netlight works without strict hierarchies, so you quickly get responsibility and work in a very self-organized way.  

So, what does this position involve? 

• Manage the office space, all its stakeholders, and the Front Desk to offer our guests and Netlighters the best possible impression  

• Create a well-functioning and welcoming work environment  

• Cooperate with external suppliers  

• Managing food orders  

• Admin support for the different processes  

• Support Netlight colleagues with day-to-day matters  

• Sustainability and environmental work 

• You will have all of Netlight’s combined knowledge available – because knowledge sharing, diverse experiences, equality, and personal values are what working at Netlight is about.  

How can you contribute to it?  

• You are a people person & a humble team player  

• Your communication skills are top-notch, and you can naturally build trust  

• You are native in German & business fluent in written and spoken English  

• You pay attention to details & possess great organizational skills  

• Experience in hospitality or other service-focused roles - like working in a restaurant, hotel, or as a flight attendant - can be a great foundation for this position.  

What do we offer?  

• Be part of growing one of the most successful tech consulting companies in Europe  

• An inspiring work environment in a network organization where you work closely with your colleagues in the global Operations Team  

• A culture of knowledge sharing, feedback, mentorship, and coaching  

• A sustainable work environment and a permanent working contract