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City of Yonkers, New York, United States
Onsite
City/State:
Yonkers, New YorkGrant Funded:
NoDepartment:
Brma - OperationsBargaining Unit:
1199Work Shift:
DayWork Days:
ALTERNATE WORK SCHEDULEScheduled Hours:
Hours VaryScheduled Daily Hours:
Hours VaryHourly Rate:
$34.93For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
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This Office Coordinator II performs secretarial and routine administrative duties. Greets, checks patients in/out, collect copayments, verify demographic and insurance information. Ensures patient registration is complete and accurate in EPIC. Familiarity with insurances and pre-authorization process. Obtains authorizations for diagnostic tests and scheduling test appointments. Obtains visit authorizations. Ability to communicate and interact efficiently with adults and elder adult populations. This position requires strong customer service skills; knowledge of medical or equally complex terminology. Prioritizes assignments and organizes office functions to ensure effective operations. Assist patients, nurses, doctors, and all clinical personnel with clerical requests. Excellent phone etiquette a must. In-depth knowledge of HIPPA guidelines and policy procedures. May lead and train clerical staff.
*This role provides secretarial coverage at multiple locations: Main Location- 967 N Broadway, Yonkers, NY 10701; Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY
**Flexible schedule due to operation demands ( 8a-430p, 830a-5p OR 9a-530p). Rotating weekends Required.
REQUIREMENTS:
High School Diploma/GED Required; Associate degree preferred
5 years of front desk/ patient facing experience in a dynamic practice office setting Required
Spanish Bilingual required
Successful completion of vocabulary assessment
Insurance verification knowledge a plus
Epic Registration/Scheduling preferred
Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus.
Ability to work at two site locations: 967 N Broadway, Yonkers, NY 10701 (primary) and 984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY