Office & Payroll Administrator

We are seeking a reliable, detail-oriented Office & Payroll Administrator to support day-to-day office operations and assist with accurate and timely payroll administration. The ideal candidate is organized, responsive, discreet, and comfortable working in the fast-paced skilled trades environment.

Key Responsibilities 

Administrative

• Support day-to-day office operations and help ensure the office and field teams have the resources needed to operate efficiently
• Assist Area Fields HR with new hire onboarding and offboarding practices, including managing company property (distribution and collection); ordering uniforms, company tours; ProSkill welcome packets
• Maintain organized employee, payroll, office, and operational records while protecting confidential information
• Assist with Accounts Payable, Accounts Receivable, invoicing, and other general financial or administrative tasks as assigned
• Coordinate office supplies, uniforms, inventory, vendors, and other administrative needs
• Support managers and employees with routine administrative questions and requests
• Assist with planning and coordinating internal meetings, company events, networking events, trade shows, and other business activities

Payroll

• Assist with the preparation and processing of weekly payroll
• Work with managers to review employee timecards and timesheets for accuracy and completeness before payroll deadlines
• Review technician job tickets, commissions, bonuses, spiffs, and other variable compensation information for completeness and accuracy
• Assist with entering, reviewing, and validating payroll-related information in ADP
• Help identify missing, incomplete, or inconsistent payroll information and follow up with managers for corrections
• Respond to routine employee payroll questions and escalate payroll discrepancies or complex issues to the appropriate Payroll or Area Field HR
• Maintain payroll documentation and records in accordance with company procedures and confidentiality requirements
• Support compliance with company payroll procedures and applicable federal, state, and local wage-and-hour requirements

Marketing

• Partner with Home Office Marketing Team to support local marketing and Brand initiatives
• Assist with social media engagement, employee participation, and local content opportunities
• Help coordinate promotional events, community outreach, trade shows, and networking activities
• Assist with organizing marketing materials, branded items, signage, and other promotional supplies
• Support local campaigns and company initiatives designed to increase Brand awareness and community presence

Employee Engagement

• Coordinate employee recognition programs, including birthdays, anniversaries, milestones, and other celebrations
• Assist with employee retention and engagement initiatives
• Plan and coordinate team-building activities, employee appreciation events, holiday celebrations, and inter-office gatherings
• Support internal employee communications and help promote company events and initiatives
• Serve as a positive point of contact for employees and help create a welcoming, organized office environment
• Partner with managers and HR on activities that support employee morale, culture, and engagement

Qualifications

• 2+ years of payroll administration, payroll processing support, or closely related experience preferred.
• 4+ years of office administration or related administrative experience preferred.
• Experience using Service Titan is preferred
• Experience with ADP, Paylocity, Paychex, or a similar payroll/timekeeping system.
• Working knowledge of payroll practices, timekeeping, overtime, deductions, and wage-and-hour requirements; Arizona payroll experience is a plus.
• Proficiency in Microsoft Excel and the ability to work accurately with calculations, reports, and payroll data.

Knowledge, Skills & Abilities

• High level of confidentiality, professionalism, and discretion
• Strong organizational skills and exceptional attention to detail
• Ability to identify discrepancies, research issues, and communicate corrections clearly
• Strong written and verbal communication skills
• Ability to prioritize multiple responsibilities and meet payroll and administrative deadlines in a fast-paced environment
• Strong customer-service mindset and ability to work collaboratively with managers, employees, HR, Payroll, Benefits, and other support teams
• Ability to understand, calculate, and explain payroll-related figures and basic financial information.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook

Familiarity with service industry is a plus
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