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Rio de Janeiro, Rio de Janeiro, Brasil
Remote only
Job Title: Operational Business Analyst & Incident Manager
Location Preference: 100% remote in LATAM working EST Time Zone
Duration: 1-Year Assignment with possibility of extension
Freelance Rate Range: $27-28/hr USD based on relevant experience
NTT DATA is a team of more than 139,000 diverse professionals operating in more than 50 countries worldwide. Our sectors of activity include telecommunications, finance, industry, utilities, energy, public administration, and health.
Our mission? Offer technological solutions, business, strategy, development, and application maintenance while being a benchmark in consulting. Thanks to the collaboration between teams, the human quality of our people, and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.
Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to each client's needs. Our talent has led us to be one of the top six technology companies in the world.
Because #Greattech, needs #GreatPeople, like you
NTT Data seeks high-achieving team players who quickly adapt to new challenges and entrepreneurial ventures. We are looking for a Operational Business Analyst & Incident Manager to work with our global client for a fully remote opportunity in LATAM working EST hours.
Position Summary
We are seeking an experienced Operational Business Analyst & Incident Manager to support enterprise technology and transformation initiatives. This role combines business analysis, operational support, and incident management responsibilities, serving as a key liaison between business stakeholders and technical teams.
The ideal candidate will have strong analytical skills, experience supporting business applications, and the ability to manage incidents and service requests in a fast-paced environment. This position offers the opportunity to contribute to process improvements, application optimization, and operational excellence across multiple business systems.
Key Responsibilities
Incident & Operational Support Management
Required Qualifications
Bachelor's degree in one of the following areas or a related field:
Experience:
Required Skills:
Preferred Qualifications:
Why NTT Data?
Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allow us to transform our goals into achievements, and projects into realities.
NTT Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT Data is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.
