Operational Services Sales Specialist

Operational Services Sales Specialist

  

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Job Description:

   

About the Role

We are seeking a highly motivated Operational Services Sales Specialist to drive growth through consultative sales of high-value IT services. In this role, you will help customers improve operational performance, reduce risk, optimize technology investments, and accelerate business outcomes through managed services, lifecycle services, operational support solutions, and software-enabled operational capabilities.

Working closely with account teams and technical specialists, you will identify opportunities, build trusted customer relationships, and lead services sales engagements from discovery to contract closure. Understanding of IT operations, automation, and enterprise software, and how these support improved business outcomes, is highly valued. Experience or interest in software-driven operational platforms and cloud operations is an advantage.

 

Key Responsibilities

• Develop and manage a pipeline of new and existing services opportunities within assigned accounts and territories.
• Drive new business growth through consultative selling of operational services, managed services, lifecycle services, and recurring services engagements.
• Engage with customer stakeholders and build trusted relationships with business and IT decision-makers, including executives, to understand business challenges, operational priorities, and transformation goals.
• Work closely with account teams to identify, qualify, and pursue strategic opportunities.
• Identify opportunities where operations management, software, automation, and services can together address customer challenges and improve operational outcomes.
• Position software-enabled operational solutions and associated services to help customers increase operational efficiency, visibility, automation, and business agility.
• Maintain close alignment with pre-sales, solution architects, and delivery teams throughout the sales cycle.
• Conduct regular customer onsite engagements to strengthen stakeholder alignment and uncover new opportunities.
• Support customer success planning to drive long-term adoption, retention, and growth.
• Maintain accurate forecasting and opportunity management within CRM systems.

 

Qualifications

• Bachelor's degree or equivalent experience.
• 8-12 years of advanced B2B sales experience.
• Proven track record of achieving or exceeding sales targets.
• Deep understanding and experience in selling operational services, professional services, support services, lifecycle services, managed services, and other high-value service solutions.
• Strong consultative selling, business development, negotiation, and relationship management skills.
• Ability to engage confidently with senior business and IT leaders.
• Excellent presentation, communication, and customer engagement skills.
• Understanding of IT operations management, including how organizations manage, monitor, automate, secure, and optimize their IT environments.
• Knowledge of enterprise software and software-enabled services, and how software, automation and services improve business outcomes. Experience with operational management platforms and solutions such as HPE OpsRamp, Morpheus, or similar technologies is an advantage.

 

Desired Attributes

• Consultative and value-driven sales approach.
• Strong business acumen and commercial mindset.
• Ability to navigate complex customer environments and multiple stakeholders.
• Passion for helping customers improve operations and achieve measurable business outcomes.
• Self-motivated, collaborative, and results-oriented.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales

Job Level:

Expert

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.