Job Description:
TTI Consumer Power Tools, Inc. has an exciting opportunity for an Operations Analyst within our Anderson, SC Distribution Center. This role serves as a strategic partner to Distribution, Transportation, Quality, and Business Operations teams by transforming operational data into actionable business insights.
We offer competitive compensation and a comprehensive benefits package including tuition assistance, 401(k), medical, dental, vision, paid vacation, and holidays.
Position Summary
The Operations Analyst supports distribution and warehousing operations across TTI Consumer Power Tool and Floorcare divisions by leveraging business intelligence, analytics, and process improvement methodologies. The successful candidate will collaborate with multiple functional areas to develop scalable reporting solutions, provide actionable insights, and identify opportunities that improve productivity, quality, and customer service.
Essential Duties and Responsibilities
Business Intelligence & Analytics
- Design, develop, and maintain Power BI dashboards, reports, and analytical tools supporting distribution operations.
- Develop data models and reporting solutions that provide timely, accurate, and actionable business insights.
- Analyze operational trends, identify performance gaps, and provide recommendations to improve efficiency, cost, quality, and service levels.
- Create and maintain key performance indicators (KPIs) related to distribution, warehousing, transportation, inventory accuracy, and quality performance.
- Utilize SQL, Power BI, Excel, and other analytical tools to support business decision-making.
Cross-Functional Partnership
- Partner with Distribution, Transportation, Quality, Business Operations, and Information Technology teams to develop data-driven solutions.
- Gather business requirements and translate them into scalable analytical solutions and reporting tools.
- Lead investigations into business-impacting issues and support root cause analysis activities.
- Present analytical findings and recommendations to leadership and stakeholders across multiple functional areas.
Process Improvement
- Identify opportunities to automate reporting processes and reduce manual effort.
- Support continuous improvement initiatives through statistical analysis and operational performance reviews.
- Coordinate functional and technical process improvement projects.
- Support implementation and maintenance of analytical and technical solutions that enhance operational effectiveness.
Data Governance & Quality
- Ensure data accuracy, consistency, and integrity across reporting platforms and analytical solutions.
- Maintain documentation for reporting processes, business rules, data models, and analytical solutions.
- Partner with internal stakeholders to establish reporting standards and best practices.
Organizational Contributions
- Build credibility and trust by modeling professionalism, accountability, integrity, and collaboration.
- Contribute to long-term analytics strategy initiatives and business transformation efforts.
- Perform additional duties and special projects as assigned.
Required Qualifications
- Bachelor's degree in Data Analytics, Data Science, Computer Science, Statistics, Information Systems, Supply Chain, Business Analytics, Industrial Engineering, or related field; equivalent experience may be considered.
- Minimum two (2) years of experience in business analytics, business intelligence, data analytics, operational analytics, or a related technical role.
- Advanced experience developing and maintaining reports and dashboards in Microsoft Power BI.
- Advanced SQL querying and data analysis skills.
- Advanced Microsoft Excel skills, including Pivot Tables, Power Query, formulas, and data modeling.
- Strong analytical, problem-solving, organizational, and project management abilities.
- Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization.
- Ability to manage multiple priorities in a fast-paced operational environment.
Preferred Qualifications
- Experience with SAP data structures, reporting, and analytics.
- Experience with Python for automation, scripting, or data analysis.
- Experience working within Linux environments.
- Understanding of distribution, warehousing, logistics, transportation, manufacturing, and quality processes.
- Experience with data automation, ETL processes, or data warehousing concepts.
- Lean Six Sigma, Project Management, or business intelligence certifications.
- Experience supporting warehouse management systems (WMS) or supply chain analytics.
Work Environment
This role operates in a dynamic business environment that requires sound judgment, adaptability, and strong collaboration skills. The position regularly interfaces with stakeholders across various departments and organizational levels and requires the ability to influence decisions using data-driven insights. Strong communication, planning, organizational, and decision-making skills are essential for success.
Physical Requirements
- Ability to work in both office and distribution center environments.
- Occasional movement throughout warehouse and operational areas.
- Ability to remain seated for extended periods while analyzing data and developing reporting solutions.
- Ability to use a computer and standard office equipment for prolonged periods.
Note: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Internal Candidate Qualifications
Internal applicants must:
- Have a minimum of six (6) months in their current position.
- Have no active final corrective actions.
- Have no more than six (6) attendance points.
- Have met established quality and productivity expectations during the previous three (3) month.
- Meet all minimum qualifications outlined in this position description.
