Operations Analyst II

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Operations Analyst II to join our team. This position is responsible for optimizing operational processes and improving overall efficiency through data analysis, trend identification, and the implementation of effective solutions. This role collaborates with cross-functional teams to provide data-driven insights, enhance operational performance, and support continuous improvement initiatives.

This role…

• Collects, analyzes, and interprets operational data to identify trends, patterns, and opportunities for improvement.
• Develops and implements strategies to streamline operational processes and enhance efficiency.
• Prepares detailed reports and presentations highlighting operational performance and key metrics.
• Collaborates with cross-functional teams to understand business needs and provide actionable, data-driven insights.
• Identifies operational challenges and develops effective solutions to address issues and improve performance.
• Ensures operational processes comply with company policies and applicable regulatory requirements.
• Assists in training staff on new processes, procedures, and systems.
• May lead projects and perform other duties as assigned.
• Occasional business travel may be required.

We are interested in speaking with individuals with the following…

• Bachelor's Degree in Business Administration, Operations Management, or a related field required.
• Three (3) plus years of experience in operations analysis or a similar role.
• Or equivalent combination of education and/or experience.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and software, including Excel, SQL, and Tableau.
• Excellent verbal and written communication and presentation skills.
• Ability to work independently and collaboratively as part of a team.
• Strong attention to detail and organizational skills.
• Experience in project management or process improvement.
• Knowledge of industry-specific regulations and standards.

Salary: $60,800.00 - $83,000.00 Annual

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. 

Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs. 

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com