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Kentwood, Michigan, United States
Onsite
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.
Responsibilities:
Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments
Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness
Prepare a variety of documents and reports using AS400 and SAP
Scan documents such as Bill of Ladings and Delivery Receipts into our system
Close city pickups to the dock and generate manifests for the dockworkers
Assist supervisors with assigning drivers to routes and processing drivers’ paperwork
Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents
Provide exceptional customer service to internal and external customers
Qualifications:
High School Degree or equivalent preferred.
3 year of office and/or operations experience, preferably in the transportation industry
Experience in using handheld computers/scanners preferred
Experience with AS400 and SAP preferred
Excellent verbal and written communication skills
Detail oriented
Proficient in Microsoft applications, such as Outlook, Word and Excel
Working Days:
Monday,Tuesday,Wednesday,Thursday,Friday,Working Shift:
AfternoonWork days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
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