Operations Excellence Manager - Revenue Cycle Management

Position Responsibilities may include, but not limited to

• Revenue Cycle Performance & Analytics: Monitor KPIs, identify trends, conduct root-cause analysis, and provide actionable recommendations
• Operational Excellence & Process Improvement: Lead initiatives to improve collections, reduce aging, optimize workflows, and enhance efficiency
• Cross-Functional Leadership & Execution: Partner with leaders, supervisors, billers, and stakeholders to drive accountability and results
• Payer Performance & Escalation Management: Resolve reimbursement barriers, manage payer escalations, and improve reimbursement performance
• Reporting & Executive Communication: Develop reporting, dashboards, and executive-level performance summaries

Required Skills and Experience

• 5+ years’ progressive Revenue Cycle Management experience
• Advanced Excel and strong analytical skills
• Experience analyzing large data sets and driving measurable operational improvements
• Strong project leadership, communication, and influencing skills

Preferred Skills and Experience

• Power BI skills
• Prior leadership or management experience

Physical Requirements

Repetitive motions that include the wrists, hands and/or fingers
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus