Operations Manager

About Audubon

The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, nonpartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With over 1,000 staff and more than 2.6 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at www.audubon.org and on Facebook and Instagram @audubonsociety.

Position Summary:

Reporting to the Vice President, Alaska, the Operations Manager provides high-level operational, administrative, and financial leadership for the Anchorage office and Audubon Alaska’s statewide conservation work. This role manages day-to-day program operations, strengthens systems and workflow processes, and ensures consistent alignment with National Audubon Society policies, procedures, and protocols.

Working closely with the Vice President and Alaska staff, the Operations Manager develops and implements effective office and organizational management practices that enables program success and advance conservation outcomes. The position provides coordination, guidance, and hands-on support across financial reporting, contracting, fundraising administration, HR and IT processes, advisory board support, vendor coordination, office management, and other operational priorities.

This position is classified as hybrid, in accordance with Audubon’s “Where We Work” Policy. Hybrid employees are expected to work in an Audubon office every Monday and Tuesday and an additional two days each month of the employee’s choosing. Candidates should be located within commuting distance of Audubon's state office in Anchorage, Alaska.

Compensation:

$68,000 - $76,550 / year

Essential Functions

• Develop, enhance, and maintain administrative systems that support efficient operations across the Alaska program and ensure compliance with National Audubon Society policies and procedures.
• In collaboration with the Vice President, support the annual budget planning process for Alaska; prepare and summarize periodic budget reports; review expenses with staff; and develop recommendations for adjustments and projections.
• Support the Vice President and Alaska staff by coordinating workflows, scheduling meetings, preparing presentations and communications, arranging travel, managing correspondence, processing expenses, and recording meeting minutes.
• Coordinate Alaska Advisory Board and committee activities, including meeting logistics, communications, agendas, packets, and minutes.
• Maintain an annual calendar of key dates, meetings, commitments, and deadlines for advisory board, chapter, staff, and program activities.
• Serve as the financial point of contact for the Alaska program by managing payables and receivables, supporting revenue and expense reporting, reconciling data with the Finance team, and maintaining accurate financial controls and accounting systems.
• Work with Alaska program staff to ensure invoices are coded correctly and paid on time in Audubon’s financial systems; coordinate with the Finance and Development teams to support accurate data entry; and ensure purchasing card receipts are organized, received, and approved.
• Manage contracts with internal partners and external entities.
• Support the Vice President with development activities, including major gift solicitation materials, reminders, list maintenance, donor gift processing, acknowledgements, stewardship, and public recognition.
• Assist with grant proposal submissions; manage grant reporting; and coordinate funder correspondence as needed.
• Update donor records in Salesforce, including contact information, activity notes, preferences, and other donor information requested by the Alaska Program team.
• Manage HR processes, including onboarding new staff and supporting transitions for departing staff.
• Manage IT tools and needs, including shared cloud-based information systems, equipment replacement, and staff training support.
• Provide office administration support, including maintaining filing and archival systems, ordering office supplies, sorting mail, answering phones, coordinating vendors, and serving as a local point of contact for staff support needs.
• Collaborate with colleagues across the Americas including through joint planning and execution of shared priorities.
• Maintain and foster a culture of safety.
• Support a culture of philanthropy, including public funding efforts
• Support Alaska program outreach and public engagement activities as needed, including event setup, tabling, merchandise sales and inventory, and sharing information about Audubon mission, programs, and conservation work.
• Perform other job-related duties as assigned.

Qualifications and Experience:

• Bachelor’s degree in accounting, finance, business administration, non-profit management, or related field and at least five years’ experience in operations, logistics, program management, or similar setting. An equivalent combination of education and experience will also be considered.

• Exceptional organizational ability, attention to detail, and a can-do attitude are essential.
• Proven ability to track and move tasks & projects to completion in a fast-paced environment.
• Ability to work independently as well as part of a small team.
• Excellent customer service and communication skills.
• Proficiency in MS office products, including Outlook, Word, and Excel. Working knowledge of Salesforce and Crystal reports is desirable.
• Proficiency with scheduling and managing Zoom meetings.
• Ability to exercise discretion and maintain strict confidentiality.

• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
• Experience fostering inclusive and collaborative work environments is valued.

• Must be willing to work some evenings and weekends as job demands
• Ability to lift and carry up to 25 lbs., with or without accommodation.
• Valid driver’s license and access to personal transportation required.
• Knowledge and experience in nature conservation is highly desirable.

This position is represented by the Communication Workers of America (CWA).

National Audubon Society Competencies: This role will also be accountable to apply and develop the following competencies.

Fostering Relationships: Build trust, mutual respect, and understanding through regular and genuine interactions while promoting a positive and inclusive environment. 

Analytical Thinking: Recognize and value diverse perspectives and experiences in data analysis to foster a more comprehensive and equitable approach to problem-solving. 

Creativity and Innovation: Leverage creativity and imagination to generate new insights and solutions while embracing diverse ideas and approaches that foster innovation. 

Facilitating Change: Work with others to explore innovative approaches to problem-solving while promoting inclusivity, equity, accessibility, and belonging in the change process. 

Team Leadership: Communicate vision and engage others or the team to solve problems while valuing diverse perspectives and fostering inclusivity. 

EEO Statement

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.