Operations Manager

Why Join IBU

IBU is one of Canada's fastest-growing universities, offering a dynamic academic and professional environment driven by innovation, research, and academic excellence. By joining IBU, you will have the opportunity to play a vital role in supporting campus operations, enhancing the student and employee experience, and contributing to the university's continued growth and success.

What You'll Do

• Oversee the day-to-day operations of the Ottawa campus, ensuring the efficient delivery of campus services and administrative functions.
• Manage campus facilities, vendors, and service contracts, including maintenance, security, custodial services, and equipment management.
• Lead health and safety programs, emergency preparedness initiatives, and compliance with applicable legislation, policies, and accessibility standards.
• Coordinate front-line campus services, including student and visitor support, classroom readiness, room scheduling, and exam administration.
• Supervise campus administrative and service staff, providing leadership, training, and performance management support.
• Manage operational budgets, procurement activities, and campus resources while serving as the primary liaison between the Ottawa campus and central university departments..

This role is based in Ottawa and requires regular on-site attendance to support campus operations.

What You Bring/Who You Are

• Bachelor's degree in a related field.
• 5+ years of operations, facilities, or administrative management experience.
• Knowledge of Ontario health and safety requirements and AODA.
• Experience managing budgets, vendors, and contracts.
• Strong communication and customer service skills.

Additional Information

To support the overall well-being and success of our employees, IBU offers a comprehensive Total Rewards package, which may include the following, based on role eligibility: 

• 100% employer-paid extended Health & Dental benefits 
• 24/7 access to an Employee and Family Assistance Program (EFAP) and virtual healthcare services
• Life, Accidental Death & Dismemberment (AD&D), and Long-Term Disability insurance
• Competitive paid time off, starting at three weeks 
• Tuition Benefit Program 
• Access to preferred corporate membership rates with GoodLife Fitness 
• Engaging employee appreciation and community-building events