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Exeter, England, United Kingdom
Onsite
Contract Type:
RegularAbout Autoglass® and Laddaw®
We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together.
As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
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Operations Manager
Location: Covering branches across Devon and Cornwall - with a requirement for regular travel across all sites
Contract Type: Full-time, Permanent
Salary: £42k - £52k Based on experience. Additional benefits: annual bonus up to 20% + private medical + employer pension contribution up to 10%.
Grade: E
Hours: 40- Monday – Friday
Start date: From Jan 2027
Required: Full UK Manual Driving Licence
At Autoglass®, our purpose is simple: making a memorable difference with care.
As an operations Manager, you'll play a vital role in delivering exceptional customer service through the leadership of a team of skilled Technicians and support colleagues. You'll inspire high performance, champion employee engagement, and ensure our technical expertise continues to set us apart.
This is an exciting opportunity to lead a geographically dispersed team, drive operational excellence, and create an environment where people can thrive, develop and achieve their full potential.
What You'll Be Doing
Leading and Developing Your Team
You'll create an outstanding experience for every colleague by focusing on wellbeing, performance and development. You'll:
Driving Operational Excellence
You'll be responsible for ensuring your team consistently delivers high standards across all areas of the operation by:
Delivering an Exceptional Customer Experience
Customer satisfaction is at the heart of everything we do. You'll:
Promoting a Safe and Responsible Culture
You'll play a key role in creating and maintaining a zero-harm culture by:
About You
We're looking for an experienced operational leader who can inspire teams, build strong relationships and deliver measurable results.
You'll have:
You'll be responsible for delivering performance across a range of key measures, including:
Key Relationships
You'll work closely with a wide range of teams across the business, including:
About Belron® UK
Belron® UK Ltd (trading as Autoglass® and Laddaw®) is part of the global Belron® Group — the world’s leading vehicle glass repair and replacement business. With a presence in over 30 countries and more than 30,000 employees, Belron® is united by a common purpose: making a memorable difference with real care
Why Join Autoglass®?
At Autoglass®, we're committed to creating a workplace where everyone can succeed. You'll have the opportunity to lead talented teams, drive meaningful change, and make a lasting impact on both our customers and colleagues.
About Belron® UK
Belron® UK Ltd (trading as Autoglass® and Laddaw®) is part of the global Belron® Group — the world’s leading vehicle glass repair and replacement business. With a presence in over 30 countries and more than 30,000 employees.
Ready to make a memorable difference with care? We'd love to hear from you.
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Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.
