Our client is a trusted and established manufacturer of custom cultured marble fixtures, serving the St. Louis metropolitan area since 1978. Known for its commitment to quality craftsmanship and customer satisfaction, the company offers a wide range of products, including countertops, vanities, and shower bases, all fabricated in-house from high-quality materials. With a focus on innovation and design, our client is looking to hire an experienced and results-driven Operations Manager to lead day-to-day operations and drive efficiency and organizational growth.
Responsibilities
- Select, train, assign, schedule, coach, counsel, and discipline employees.
- Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
- Develop operations systems by determining product handling and storage requirements.
- Develop, implement, enforce, and evaluate policies and procedures for receiving product, equipment utilization, inventory management, and shipping.
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, and complying with legal regulations.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
- Meet or exceed operations labor budget expectations
- Perform analysis of inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reducing sub-contractors' expenses.
- Serve as a primary point of contact when there is customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
- Safeguards all company property against theft or damage including but not limited to computers, electronic equipment, phones, gas cards, trucks, and tools.
- Track employees’ skills set and levels and ensure proper training and cross-training of employees to achieve maximum productivity and labor utilization.
- Conduct quality inspections on completed work
- Assist with various other duties as needed.
Qualifications
- Must be able to pass a drug test.
- High school diploma or equivalent; college degree preferred.
- Technical background working with natural stone and quartz fabrication.
- Experience and familiarity with blueprints, sketches, models, or project descriptions.
- A minimum of 3 years of management experience with a minimum of 5 direct reports.
- Knowledge of fabrication production management.
- Understanding of quality standards and health & safety regulations.
- Knowledge of performance evaluation and budgeting concepts.
- Experience in reporting on key production metrics.
- Experience with CNC Saw & Routers and hand power saw, grinders and polishers
- Proficient in MS Office, Alpha Cam and Auto CAD.
- Good active learning, time management, communication, and organizational skills.
- Ability to work flexible hours and handle heavy material.
- Ability to speak fluent English, read, understand, and follow both verbal and written instructions.
- Strong attention to measurements and details
- Frequently lift and carry up to 75 pounds
- May be required to work on an occasional weekend(s).
