Operations Processor II

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

As a Client Contribution Services Associate, you will be responsible for preparing, formatting, and uploading payroll contribution files to ensure accurate and timely processing within system requirements. This role plays a critical part in in ensuring payroll files and corresponding deposits are properly matched and applied to client retirement accounts. Learning agility is required to understand the various bill generation times and various file layouts. This position requires working in a fast-paced, deadline-driven environment with a high technical proficiency to resolve errors, maintain processing accuracy, and support seamless system operations within Client Contribution Services.

Key Responsibilities

• Format and prepare payroll contribution files in accordance with system and processing requirements.
• Upload payroll files and ensure successful system processing
• Matching incoming client deposits with corresponding payroll file uploads to ensure accurate and timely paring of contributions
• Monitory and work various system error reports to identify and resolve processing issues
• Research discrepancies between payroll files and deposits to ensure proper posting of contributions
• Collaborate with internal teams to resolve file formatting issues and system errors.
• Maintain accurate documentation of file processing activities and issue resolutions
• Ensure all processing deadlines are met in a fast-paced, deadline driven environment
• Assist in identifying opportunities to improve file processing efficiency and system workflows
• Support operation consistency and accuracy within Client Contribution Services
• Perform additional duties as assigned to support departmental goals
• Work across multiple applications and systems to complete tasks

Qualifications

• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a deadline-driven environment
• Proficiency in Microsoft Excel preferred, including data review and file formatting
• Strong analytical and problem-solving skills
• Experience working with payroll files, contribution processing, or data uploads preferred
• Ability to quickly identify and resolve system or processing errors

#LI-SAFG

Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location.  In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com.  Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.

We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company