Operations Quality Assurance Senior Specialist (Chuyên viên Cấp cao Quản lý Chất lượng Giao dịch Bảo hiểm)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsibilities:

•    Ensure the timeliness and Auality Assurance Reviews according to the Operation Quality Assurance plan
(Đảm bảo thời gian và chất lượng của các cuộc Rà Soát Chất lượng giao dịch bảo hiểm theo kế hoạch).  
•    Effectively coordinate with relevant departments to ensure the findings are closed timely;
(Phối hợp hiệu quả với các phòng/ban khác trong Khối Vận hành/ Công ty đảm bảo các phát hiện được đóng đúng thời gian).  
•    Conduct the ad-hoc review/analysis to address Management’s concern on the risk of the Operations division/ Company ;
(Triển khai rà soát/phân tích ngoài chuyên đề để giải quyết lo ngại của Ban Lãnh Đạo về các rủi ro của khối Vận hành/ Công ty).  
•    Support to build and equip employees with necessary knowledge and skills to meet the the requirement. 
(Hỗ trợ xây dựng và trang bị kiến thức, kỹ năng cần thiết cho nhân viên để đáp ứng các nghiệp vụ yêu cầu)

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.